Officer – Transaction Banking Services, Sharjah

Human Resources
United Arab Emirates
November 15, 2025
Full Time

Job Overview

Job Description

411_2501725

Careers for a Changing World of Islamic Banking.

Officer – Transaction Banking Services

Posted On 05 Aug, 2025

Type: Permanent

Job Category: Liabilities Banking

Job Purpose:

The primary role of the officer is to assist the Manager/AVP-Transaction Banking in promoting TBS products including Cash, Trade, Host to Host, and online banking.

The officer is expected to:

  • Assist existing clients with their daily requirements.
  • Coordinate with internal stakeholders such as IT, TFS, CBG/Real Estate, Internet Banking, Risk, Legal/Compliance, Central Processing, and Treasury teams to provide superior TBS products/services.

Key Accountabilities:

Arranging preferred exchange rates for client transactions:

  • Receive exchange rate requests from clients.
  • Contact the Treasury team for the preferred rate.
  • Coordinate with OCD team to fix the rate in the system.
  • Inform clients once the rate is fixed.
  • Verify transaction completion by the client.

Arranging compliance approval for new accounts & submitting documents to compliance:

  • Gather required documents.
  • Send documents to Compliance and follow up.
  • Once approved, communicate with TBS RM/Client.

Study client requirements and encourage moving transactions online/digitally. Assess client issues and coordinate remedial actions with relevant teams. Send online application forms for new/existing customers, and coordinate with IB, CPD-Salary, and Trade teams for various services.

Deliver excellent service standards to internal and external customers.

  • Assist TBS RM in updating Trade Licenses.
  • Coordinate with Branch and OCD for balance audits.

Assist in System Development for new products:

Coordinate with Product Managers for system development, provide input for BCA, BRD, review FSD, and prepare SOP.

Qualifications & Experience:

  • Minimum 4 years of experience.
  • Basic MS Office skills.
  • Proficient in Arabic & English.

About Sharjah Islamic Bank (SIB):

Founded in 1975, SIB provides retail, corporate, and investment banking services compliant with Sharia’a law across the UAE, evolving from the National Bank of Sharjah and transitioning fully to Islamic banking in 2002.

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2025-11-11 13:10:30

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