Information Technology Officer

Job Description

411_3463204

Job Description

Job Overview

The Information Technology Officer is responsible for providing technical support to employees and will handle the 3rd level of support that involves contact with external stakeholders to further process the request when required and inform the SPOC to resolve the issue. The IT Officer is also responsible for the supervision, implementation and maintenance of the School’s computing needs, and will ensure the smooth and effective operation of all computer systems, related applications, hardware, and software used within the School.

Key Duties and Responsibilities

• Supervise information technology and computer systems.
• Achieve KPIs by following deadlines, helping in data gathering, documenting, and presenting it to management.
• Plan, organize, control, and evaluate IT and data operations.
• Design, develop, implement, and coordinate systems, policies, and procedures; recommend IT strategies, policies, and procedures by evaluating organizational outcomes; oversee and determine timeframes for major IT projects including system updates, upgrades, migrations, and outages.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in a timely manner.
• Review systems and assess their outcomes.
• Preserve assets, information security, and control structures.
• Handle annual budget and ensure cost effectiveness.

Qualifications

Bachelor’s Degree in Information Technology or Computer Science from an accredited university, preferably with a professional certification such as Microsoft Certified Systems Administrator (MCSA).

Experience

3+ years’ proven experience as a System Administrator, Network Administrator or similar role.

Preferred Experience

• Experience with databases, networks (LAN, WAN) and patch management.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.

Required Nationality

UAE Only

Salary

Working Hours

Full time

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2026-04-09 07:36:27