Network Infrastructure Support Specialist

IT & Technology
United Arab Emirates
November 15, 2025
Full Time

Job Overview

Job Description

411_2674791

Network Infrastructure Support Specialist

Job Purpose
Maintain and administer highly available and secured data and voice networks and related computing environments. Ensure the availability, uptime, performance, and quality of the Network Systems and services. Provide enterprise-wide support for complex network systems and interconnected technologies that require day-to-day support to maintain optimum performance and utilization of network devices and services. Involve in troubleshooting (incident diagnosis and analysis) to identify and resolve network issues quickly and accurately. Ensure network devices are scheduled for backups.

Qualifications

  • Bachelor’s degree in IT, B. Tech, BE, MCA, BSc, or related Information System is mandatory.
  • IT Certifications CCNA and CCNP are mandatory.
  • Preferred Certifications in Cisco and Dell SDN Technologies.
  • Preferred Certifications in Network Automation technologies (Jenkins, Ansible, GitHub).
  • Preferred Certifications in Cloud Networking Technologies (Azure and OCI).
  • Preferred Certifications in Aruba Network Technologies (NAC, Wireless, and SDWAN).

Experience/Knowledge (Essential)

  • Minimum 5 years of relevant experience in handling/troubleshooting Network infrastructure, Services, and network projects. Good knowledge of Cisco switches and routers, Nexus switches, Cisco ACI, Cisco ISE, Wan optimizers. Good knowledge and experience with SDN technology.
  • Experience in troubleshooting, resolving, and working on RCAs for critical issues. Strong knowledge of networking principles and protocols.
  • Expert-level knowledge in Static and Dynamic routing protocols, NAT, DMVPN, Multicast, QOS concepts.
  • Experience managing datacenter and branch networks.
  • Experience with Aruba wireless and CPPM management.

Skills, Knowledge & Experience

  • Experience managing WAN optimizer (Preference Silverpeak).
  • Experience working with NMS tools e.g., SolarWinds.
  • Willing to work in 24/7 operational support roles and extend support during crises. Analytical mindset and good problem-solving skills.
  • Experience with troubleshooting tools such as Wireshark, DNS troubleshooting tools, etc.
  • Ability to learn and implement new technologies.
  • Strategic thinking with a continuous improvement mindset.
  • Excellent communication skills (verbal, written, presentation).
  • Strong problem-solving and coordination skills.

Seniority level

  • Not Applicable

Employment type

  • Contract

Job function

  • Information Technology

Industries

  • IT Services and IT Consulting

This job is active and accepting applications.

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2025-11-11 12:37:15

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