Head of Technology GRC

IT & Technology
United Arab Emirates
March 22, 2026
Full Time

Job Overview

Job Description

411_3178737

Overview

The Head of Technology GRC leads governance, risk, compliance, quality assurance and financial oversight functions within the Technology division. The role ensures technology operations align with enterprise risk appetite, regulatory requirements and strategic objectives while governing relationships with business units for transparency, alignment and accountability.

Role Purpose

The Head of Technology GRC establishes and governs technology risk, compliance, ITSM governance, governance frameworks, financial governance and business relationship oversight to align technology operations with enterprise objectives.

Key Accountabilities

Technology Risk and Assurance Management

  • Establish and lead a comprehensive technology risk management framework.
  • Maintain the IT risk register and ensure timely updates.
  • Oversee control design, implementation and optimization.
  • Develop and report Key Risk Indicators (KRIs).
  • Govern the lifecycle of audit findings and self‑identified issues.
  • Conduct independent assurance reviews.
  • Coordinate internal and external audit engagements.
  • Provide strategic oversight on risk‑related initiatives.

Technology Compliance and Control Management

  • Define and enforce security and configuration standards.
  • Ensure compliance with regulatory and industry mandates.
  • Establish and maintain controls to mitigate emerging risks.
  • Continuously monitor and enhance control effectiveness.

Technology ITSM Governance (Change Release Incident & Problem Management)

  • Develop and implement ITSM processes for Change, Release, Incident and Problem Management.
  • Establish governance frameworks for consistent application of ITSM controls.
  • Monitor the effectiveness of ITSM processes from operational performance, compliance, risk exposure and stakeholder satisfaction.
  • Govern emergency change approvals and facilitate CAB meetings.
  • Ensure traceability and integrity of configuration items.
  • Oversee incident and problem management governance.

Technology Governance and Process Management

  • Establish and maintain a governance framework for technology operations.
  • Develop, implement and continuously enhance IT policies, standards, procedures and methodologies.
  • Oversee performance metrics and KPIs.
  • Govern the design and optimization of core technology processes.
  • Lead IT problem management across divisions.
  • Provide strategic oversight of IT workforce planning, talent development and sourcing.
  • Manage administrative governance related to IT facilities and general support services.
  • Champion continuous improvement across the Technology division.
  • Establish and enforce policies for cloud resource provisioning, usage, security and cost management.

Technology Finance Governance

  • Lead annual CapEx and OpEx budget development.
  • Govern the implementation of financial plans.
  • Monitor budget utilization, cost efficiency and financial compliance.
  • Oversee financial reporting, forecasting and variance analysis.
  • Collaborate with Finance and stakeholders for transparency and accountability.

Business Relationship Governance and Oversight

  • Establish governance frameworks to oversee quality and effectiveness of technology engagement with business units.
  • Define and monitor relationship health indicators.
  • Facilitate governance forums and steering committees.
  • Provide oversight on business demand intake and prioritization.
  • Ensure structured reporting and review mechanisms.
  • Align governance practices with business value delivery.
  • Integrate governance checkpoints within the value stream lifecycle.
  • Facilitate continuous improvement through feedback loops.
  • Ensure stakeholder engagement and transparency.
  • Measure and report on governance effectiveness and value contribution.

Lead Technology Risk Management

  • Establish and oversee risk frameworks, registers, controls and assurance activities.

Ensure Regulatory Compliance

  • Define and enforce compliance standards and controls across technology platforms.

Govern ITSM Processes

  • Implement and monitor Change, Release, Incident and Problem Management processes.

Oversee Technology Governance

  • Develop and manage IT policies, performance metrics and process frameworks.

Manage Financial Governance

  • Lead budgeting, financial planning and cost control for Technology.

Govern Business Relationships

  • Oversee engagement quality, strategic alignment and governance with business units.

Provide Strategic Leadership

  • Align governance, risk, compliance and finance with enterprise objectives.

Specialist Skills & Technical Knowledge

  • Enterprise Risk Management (ERM) Expertise.
  • Regulatory Compliance Knowledge.
  • IT Governance Frameworks.
  • IT Service Management (ITSM).
  • Audit and Assurance Management.
  • Technology Financial Planning & Oversight.
  • Control Design and Optimization.
  • Performance Metrics & KPI Management.
  • Stakeholder Governance & Engagement.
  • Strategic Thinking & Decision‑Making.

Required Experience

Director

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2026-02-27 08:36:46

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