COO/ Head of Operations

Job Description

411_3397737

Key Responsibilities

• Strategic & Operational Leadership
  • Develop and execute operational strategies aligned with the Group’s vision and growth targets.
  • Translate business goals into actionable operational plans for manufacturing, trading, and distribution.
  • Establish and track KPIs for production, logistics, sales distribution, and customer service.
• Manufacturing Oversight (Water Bottling Plant)
  • Ensure optimal production planning to meet sales demand while controlling costs.
  • Maintain high-quality standards in line with UAE regulatory requirements (ESMA, Dubai Municipality, etc.).
  • Oversee preventive maintenance schedules and plant efficiency improvement initiatives.
  • Implement lean manufacturing and continuous improvement processes.
• Supply Chain & Distribution Management
  • Manage the Group’s distribution network across the UAE, including van sales, wholesale delivery, and key account servicing.
  • Oversee procurement of raw materials, packaging, and trading goods at optimal cost and quality.
  • Optimize warehouse and inventory control systems to reduce wastage and improve order fulfillment.
  • Ensure efficient route planning, fleet management, and last-mile delivery performance.
• Financial & Performance Management
  • Prepare and manage operational budgets, cost controls, and profitability targets.
  • Conduct regular performance reviews to identify inefficiencies and implement corrective measures.
  • Negotiate vendor and service provider contracts to achieve cost savings.
• Regulatory Compliance & Quality Assurance
  • Ensure compliance with UAE health & safety, environmental, and food safety regulations (HACCP, ISO, ESMA).
  • Lead quality control processes across manufacturing and distribution operations.
• People Leadership
  • Build, mentor, and lead a high-performing operations team across manufacturing, logistics, and distribution.
  • Implement training and development programs for staff at all levels.
  • Foster a culture of accountability, safety, and continuous improvement.

Requirements

• Qualifications & Experience
  • Bachelor’s degree in Business Administration, Engineering, Supply Chain, or related field (Master’s preferred).
  • Minimum 10–15 years’ experience in FMCG operations, with at least 5 years in a senior leadership role in the UAE or GCC.
  • Proven track record in water manufacturing operations and product distribution networks.
  • Strong knowledge of UAE regulations for food & beverage manufacturing and trading.
  • Expertise in supply chain optimization, cost control, and team leadership.
  • Excellent negotiation, analytical, and decision-making skills.
  • Fluency in English (Arabic is an advantage).

Key Competencies

• Strategic thinking with operational detail orientation.
• Strong leadership and people management.
• Process improvement mindset (Lean, Six Sigma, Kaizen).
• Financial acumen and P&L responsibility.
• Strong communication and stakeholder management skills.

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2026-03-17 09:56:08