Project Manager – CISCO to Microsoft Teams Migration

المسمى الوظيفي

411_2392337

Project Manager – CISCO to Microsoft Teams Migration

Join to apply for the Project Manager – CISCO to Microsoft Teams Migration role at Dicetek LLC

Project Manager – CISCO to Microsoft Teams Migration

Join to apply for the Project Manager – CISCO to Microsoft Teams Migration role at Dicetek LLC

ملخص الوظيفة: We are seeking an experienced Project Manager to lead the migration of our telephony infrastructure from CISCO IPT (Internet Protocol Telephony) systems to Microsoft Teams Telephony. The ideal candidate will have a strong background in project management and telephony systems, with understanding on IVR, call recoding tech stack and security . Additional preference will be given to candidates who have had hands-on experience in deploying and managing Microsoft Teams Voice solutions. Specifically within the UAE.
المهام الأساسية

• Project Planning and Execution: Develop and manage project plans, timelines, and budgets for the migration project.
• Stakeholder Management: Collaborate with internal stakeholders, including IT, operations, and end-users, to ensure smooth transition and minimal disruption.
• Technical Oversight: Oversee the technical aspects of the migration, ensuring compatibility and integration with existing systems.
• Risk Management: Identify potential risks and develop mitigation strategies to address them.
• Training and Support: Coordinate training sessions for end-users and provide ongoing support during and after the migration.
• Vendor Coordination: Work closely with vendors and service providers to ensure timely delivery and implementation of required services and equipment.
• Documentation: Maintain comprehensive project documentation, including plans, progress reports, and post-migration evaluations.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of project management experience, with at least 2 years in telephony or IT infrastructure projects.
• Certifications: PMP, PRINCE2, or similar project management certification preferred.

Key Technical Competencies Should Include

• Direct Routing and SBC Configuration: Expertise in configuring Direct Routing with Session Border Controllers (SBCs) to enable PSTN connectivity.
• Call Management Features: Familiarity with Teams’ call management features, including call queues, auto attendants, and voicemail integration.
• Integration with Existing Systems: Ability to integrate Microsoft Teams
• Network Readiness Assessment: Experience in conducting network assessments to ensure optimal performance of Teams Telephony, including bandwidth requirements and QoS (Quality of Service) configurations.
• User Provisioning and Licensing: Knowledge of user provisioning processes and Microsoft 365 licensing models specific to Teams Telephony.
• Collaboration with Managed Service Providers: Capability to work with UAE service providers offering managed services to ensure seamless implementation and ongoing support.
• Familiarity with SIP (Session Initiation Protocol), call routing, and the Microsoft ecosystem is essential, particularly within the UAE market
• Excellent organizational, multitasking abilities and interpersonal skills.
• Proficiency Strong communication in project management software and tools.
• UAE Experience: Hands-on experience managing telephony migration projects in the UAE.

Preferred Qualifications

• Experience with large-scale telephony migrations. (If possible CISCO to Teams, in UAE)
• Familiarity with Microsoft Teams Voice and related technologies.
• Ability to work in a fast-paced, dynamic environment.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management and Information Technology

• Industries

  IT Services and IT Consulting

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2025-11-11 12:40:15