Business Analyst – CRM, SAP & Market Intelligence

Management & Operations
United Arab Emirates
نوفمبر 15, 2025
بدوام كامل

نظرة عامة على الوظيفة

  • تاريخ الإعلان
    نوفمبر 15, 2025
  • الموقع
    United Arab Emirates
  • تاريخ إنتهاء الصلاحية
    --

المسمى الوظيفي

411_2645805

Business Analysis

Employment Type: Full-time

ملخص الوظيفة:

We are seeking a results-driven Business Analyst to support the analysis of CRM and SAP data, with a strong focus on sales performance, key account growth, and market intelligence.This role will work closely with cross-functional teams to identify gaps, uncover patterns, and generate actionable insights that drive sales growth and improve team effectiveness.

المهام الأساسية:

  • CRM Analysis:
    • Evaluate team performance based on CRM data (e.g., activity tracking, conversion rates, pipeline health).
    • Identify opportunities to increase sales within strategic (big) accounts.
    • Provide insights to improve sales processes and customer engagement.
  • SAP Data Analysis:
    • Analyze sales, inventory, and transaction data from SAP.
    • Detect inconsistencies, patterns, and operational inefficiencies.
    • Create dashboards or reports for relevant KPIs.
  • Integrate insights from CRM and SAP data into broader market intelligence reporting.
  • Monitor competitor activity and customer behavior trends using internal and external data sources.
  • Provide regular reports on market gaps, growth opportunities, and emerging trends.
  • Sales Strategy Support:
    • Work with sales leadership to optimize strategies for key accounts.
    • Help define KPIs and benchmarks to track ongoing performance.
    • Propose data-backed recommendations to support business growth.

المؤهلات المطلوبة:

  • Bachelor’s degree in business, Data Science, Marketing, or a related field.
  • 3+ years of experience in business analysis, preferably within sales or market intelligence roles.
  • Strong experience with CRM platforms (e.g., Salesforce, HubSpot) and SAP.
  • Proficient in data visualization tools (e.g., Power BI, Tableau) and Excel.
  • Strong analytical mindset with a keen eye for identifying trends and insights.
  • Excellent communication and presentation skills.

Preferred Skills:

  • Experience working in a B2B sales environment.
  • Familiarity with SQL or data modeling is a plus.
  • Ability to work independently and manage multiple priorities.

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2025-11-11 12:47:11

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