Banking Support Representative

المسمى الوظيفي

411_2476894

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent is accountable for all Bank Guarantees and cash/cheque deposits within the framework of company policies & procedures to ensure timely delivery of products.

المسؤوليات:

1. On a daily basis, collecting Cash / Cheque from the office and depositing in banks before cut-off time.
2. Coordinating with the warehouse team for collection / deposits.
3. Submitting & collecting bank guarantees to/from customers.
4. On a regular basis, visiting customers for submitting original bank guarantees as per the given schedule & before cut-off time.
5. Follow up with customers for collecting closed / expired bank guarantees and return to the bank for cancellation purposes.
6. Build a good relationship with customers such as MOH, DHA, Dubai Municipality, Dubai Police, etc.
7. Coordinate internally with the tender team, Sales team & service team to ensure timely collection of bank guarantees.
8. Scheduling customer visits in Abu Dhabi & Northern Emirates.

Reports:

1. Maintain proper records & reports for outstanding bank guarantees in the market.
2. Updating ERP system records.
3. Writing correspondence letters, follow-up emails for guarantees.
4. Updating the Line manager on the progress of non-collection of guarantees and ensuring that supporting documents are available.
5. Preparing necessary reports for management regarding guaranteed status.

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2025-11-11 13:13:15