Digital Product Specialist

المسمى الوظيفي

411_2667009

Job Description: Digital Product Specialist (1yr Renewal Contract Role)

الموقع: GCC Region

Reporting To: Manager, Digital Products

We are seeking a proactive and detail-oriented Digital Product Specialist who is passionate about digital solutions and customer experience. As a key member of the Digital Team, this role acts as a bridge between business and IT, supporting the implementation and optimization of digital systems that drive commercial growth across GCC markets.

Purpose of the Role

The purpose of this role is to support the implementation and optimization of digital systems.

المهام الأساسية

• Digital Product Development: Assist in executing product enhancements and feature rollouts across platforms such as Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud) , SAP Hybris, Syndigo, Adobe Experience Manager, and Agent Platforms.
• System Maintenance & Optimization: Monitor and maintain digital systems, ensuring smooth operations and identifying areas for improvement.
• Project Coordination: Collaborate with cross-functional teams and vendors to ensure timely delivery of digital initiatives using agile methodologies.
• Data & Performance Tracking: Track KPIs, prepare performance reports, and provide insights to enhance system efficiency and user experience.
• Testing & Quality Assurance: Support UAT, SIT, and Smoke Testing for new features and system updates to ensure quality and functionality.
• Documentation & Process Support: Maintain accurate documentation of workflows, processes, and system configurations.

المتطلبات

• التعليم: Bachelor’s degree in Business, Marketing, IT, or a related field.
• الخبرة: 2–4 years in Digital Transformation, Consulting, or Digital Product Management.
• Technical Skills: Ability to translate business requirements into system specifications, familiarity with integrated digital architectures, knowledge of analytics and performance tracking tools, interest in AI-driven solutions and automation, strong analytical skills for process and system optimization, ability to document and manage end-to-end processes, and exposure to eCommerce, Direct-to-Consumer, or Retail environments.

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2025-11-11 12:52:10