Officer – Merchant onboarding, Sharjah

المسمى الوظيفي

411_2432899

Careers for a Changing World of Islamic Banking.

Posted On 20 Nov, 2024

Type: Permanent

Job Category: Operations – Card Operation

JOB PURPOSE

• Onboard new merchants efficiently and compliantly.
• Facilitates the registration, verification, and activation of merchants.
• Enabling them to access & use services or platforms, such as payment gateways, POS, e-commerce solutions.

KEY ACCOUNTABILITIES

• Merchant onboarding and registration process in the system.
• Validating the accuracy and authenticity of merchant-provided information in compliance with company policies and regulatory requirements.
• Coordinate with relevant teams e.g. Compliance, Finance, ITD, Business to ensure timely approvals and setup.
• Ensure merchants meet all compliance requirements, including KYC and AML guidelines.
• Maintain accurate records of merchant onboarding processes, accuracy in MCC & IRD updates, ensuring all documentation is filed appropriately.
• Connect with merchants to update on policy changes or compliance requirements.
• Address merchant queries, resolve issues, and escalate problems to the relevant departments as needed.
• Support to enable successful integration & maintain KPI.

Qualifications, Experiences & Technical Skills:

• Familiarity with Merchant systems, onboarding platforms, and digital tools.
• Ability to address and resolve issues during the onboarding process.
• Knowledge of KYC, AML, and other regulatory requirements.
• Ability to manage multiple onboarding processes simultaneously.
• Minimum Experience: 3-6 Years in a similar role.

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2025-11-11 12:43:47