Product Support Analyst (Calypso Application), Sharjah

المسمى الوظيفي

411_2305407

Careers for a Changing World of Islamic Banking

Product Support Analyst (Calypso Application)

Posted On: 05 Sep, 2024

Type: Permanent

Job Category: IT Product Support

Job Purpose:
The primary objective of the job is to provide L1/L2 support and assistance for Treasury (Front Office), Middle Office and Treasury & Investment Operations departments. The specialist is expected to develop customization and administer the application environment.

Key Accountabilities:

• Clarify, analyze & resolve incidents reported by the business users within defined SLA.
• Report the bugs to the product vendor and obtain immediate fixes and solution.
• Provide workaround solutions wherever possible if the permanent fix takes time.
• Patching the environments, rebase the application by installing the MR.
• Extending or customizing the application using Java as per the business requirement.

Key Skills:

• Good understanding of Calypso product and its architecture.
• Good experience in post trade processing modules like workflow, task station, settlements, accounting, Nostro management, confirmations & advices, corporate actions etc.
• Good experience in Limits & Compliance module.
• Good understanding of cash products & derivatives.
• Good experience in development and administration.

مؤهلات:

• Minimum Qualifications: Bachelor’s Degree in Computer Science or any equivalent training.
• Certified Calypso application user/developer or any similar application (Murex).
• Experience: 3-5 years hands-on experience on Calypso application and related services from financial industry.

Language:

• Good communication skills both oral and written in English (Arabic is an advantage).

Thank you for applying!

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2025-11-11 12:48:02