Regional Manager, SHOT

المسمى الوظيفي

411_3392115

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Cafe NPD Specialist who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission: Every door, every day.

What you’ll do

SHOT is building one of the region’s most loved café brands inside the noon Minutes ecosystem — with a relentless focus on beverage quality, menu innovation, and operational excellence.

In this role, you will be responsible for owning the performance of a full region — combining commercial leadership, operational discipline, and a deep understanding of local café culture. The ideal candidate is both strategic and hands-on, able to manage teams, drive growth, and ensure that every café in the region delivers outstanding customer experience.

Your key responsibilities will be as follows:

• Understanding local coffee and café culture and aligning SHOT’s offering to regional preferences
• Owning regional business performance from a commercial and operational point of view
• Handling regional marketing activations, campaigns, partnerships, and new product launches
• Managing area supervisors, baristas, and on-ground teams across the region
• Driving regional revenue growth, customer experience, and quality standards
• Monitoring core metrics such as ratings, refunds, repeat rates, and operational compliance
• Overseeing HR aspects such as staffing, disciplinary matters, and general team management
• Coordinating closely with central teams (marketing, supply, NPD) to execute regional plans
• Taking ownership of any other responsibilities required to make the region successful

What you’ll need

• 5–9+ years of experience in café operations, regional management, retail expansion, or F&B multi-site leadership
• Prior experience managing large on-ground teams is preferred
• Strong commercial acumen and understanding of P&L drivers
• Strong knowledge of café and beverage culture
• Proven ability to run operations at scale across multiple locations
• Excellent communication and leadership skills; fluency in English required
• Hands-on operator mindset with willingness to spend significant time in stores
• Ability to work in fast-paced and ambiguous environments

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.

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2026-03-16 09:23:52