Senior Business Analysis – Dubai, United Arab Emirates

المسمى الوظيفي

411_2486222

Senior Business Analysis – Dubai, United Arab Emirates

The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.

Department: Project Management

Compensation: AED 21,667 P/M

المسؤوليات

• Enhance business systems by providing accurate information about business needs and priorities.
• Analyse and consolidate information to develop business cases to support achievement of business objectives.
• Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business.
• Provide plain language advice on technical issues to non-technical audiences.
• Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions.
• Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes.
• Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes.
• Guide and support team members to provide customer-focused services.

Skills/Experience

• A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
• Escalate issues, keep informed, advise and receive feedback.
• Inspire and motivate team, provide direction and manage performance.
• Mentor, lead and support the team and share information and research.
• Ensure consistent and coordinated customer services through teamwork and collaboration.
• Resolve issues and provide solutions to problems.
• Provide information regarding agency sector-wide rules and standards.
• Represent the organisation in an honest, ethical and professional way and encourage others to do so.
• Demonstrate professionalism to support a culture of integrity within the team/unit.
• Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour.

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2025-11-11 12:49:08