{"id":44186,"date":"2025-11-12T03:17:47","date_gmt":"2025-11-11T23:17:47","guid":{"rendered":"https:\/\/herecareers.com\/job\/part-time-customer-service-rep-purina-animal-nutrition\/"},"modified":"2025-11-12T03:17:47","modified_gmt":"2025-11-11T23:17:47","slug":"part-time-customer-service-rep-purina-animal-nutrition","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/part-time-customer-service-rep-purina-animal-nutrition\/","title":{"rendered":"Part-Time Customer Service Rep \u2013 Purina Animal Nutrition"},"content":{"rendered":"
Part-Time Customer Service Rep for Purina Animal Nutrition, working remotely in the Central Time Zone. Responsible for meeting customer requirements, executing order management practices, and providing exceptional customer service.<\/p>\n
Professional and pleasant telephone skills<\/li>\n
Effective communication skills, both written and verbal<\/li>\n
Escalate issues timely for efficient resolution<\/li>\n
Maintain a positive representation of the company<\/li>\n
Advanced order management skills<\/li>\n
Advanced understanding and knowledge of web order entry processes<\/li>\n
Advanced knowledge and understanding of promotions, discount structures and pricing<\/li>\n
Act as the liaison between customers, sales, supply chain and manufacturing<\/li>\n
Own customer accounts and manage all aspects of the customer support process<\/li>\n
Advanced knowledge and understanding of customer service standard operating procedures (SOP)<\/li>\n
Solid knowledge of Sarbanes-Oxley (SOX) compliance<\/li>\n
Salesforce: Proficient knowledge of Salesforce from all aspects, including account management, account maintenance, logging calls, building notes and contacts and the ability to record and manage service requests.<\/li>\n
Identify trends related to process issues and make recommendations for process improvements<\/li>\n<\/ul>\n