{"id":48570,"date":"2025-11-15T12:38:09","date_gmt":"2025-11-15T08:38:09","guid":{"rendered":"https:\/\/herecareers.com\/job\/call-center-executive\/"},"modified":"2025-11-15T12:38:10","modified_gmt":"2025-11-15T08:38:10","slug":"call-center-executive","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/call-center-executive\/","title":{"rendered":"Call Center Executive"},"content":{"rendered":"<p>411_2327033<\/p>\n<p><strong>\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a: <\/strong> <\/p>\n<ol>\n<li>Manage large amounts of inbound and outbound calls in a timely manner <\/li>\n<li>Follow communication \u201cscripts\u201d when handling different topics <\/li>\n<li>Identify customers\u2019 needs, clarify information, research every issue and provide solutions and\/or alternatives <\/li>\n<li>Seize opportunities to upsell the services <\/li>\n<li>Entering accurate and detailed data into the system <\/li>\n<li>Meeting key performance indicators, like call to resolution time, customer satisfaction (CSAT), Average Handling Time (AHT), etc. <\/li>\n<li>Build sustainable relationships and engage customers by taking the extra mile <\/li>\n<li>Keep records of all conversations in our call center database in a comprehensible way <\/li>\n<li>Frequently attend educational seminars to improve knowledge and performance level <\/li>\n<li>Meet personal\/team qualitative and quantitative targets <\/li>\n<\/ol>\n<p><strong>\u0645\u0624\u0647\u0644\u0627\u062a: <\/strong> <\/p>\n<p>Bachelor\u2019s Degree (Medical \/ Healthcare Background preferred) <\/p>\n<p><strong>\u0627\u0644\u062e\u0628\u0631\u0629: <\/strong><br \/>Similar work experience in UAE for 2 to 3 years. <\/p>\n<p><strong>Job Category: <\/strong> Call Center Executive <\/p>\n<p><strong>\u0646\u0648\u0639 \u0627\u0644\u0648\u0638\u064a\u0641\u0629: <\/strong> \u0628\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 <\/p>\n<p><strong>Job Location: <\/strong> \u062f\u0628\u064a <\/p>\n<h3>Apply for this position <\/h3>\n<p>Full Name * <\/p>\n<p>Email * <\/p>\n<p>Phone * <\/p>\n<p>Upload CV\/Resume * Allowed Type(s): .pdf, .doc, .docx <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 13:05:53<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1347],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-48570","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-management-operations","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1347":"Management &amp; 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