{"id":48585,"date":"2025-11-15T12:38:12","date_gmt":"2025-11-15T08:38:12","guid":{"rendered":"https:\/\/herecareers.com\/job\/call-center-agent-dubai\/"},"modified":"2025-11-15T12:38:13","modified_gmt":"2025-11-15T08:38:13","slug":"call-center-agent-dubai","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/call-center-agent-dubai\/","title":{"rendered":"Call Center Agent &#8211; Dubai"},"content":{"rendered":"<p>411_2327966<\/p>\n<p>We are seeking a professional and compassionate Call Center Operator to join our clinic team. The successful candidate will be the first point of contact for patients, responsible for handling a high volume of inbound and outbound calls, scheduling appointments, providing information, and directing inquiries appropriately. The role requires excellent communication skills, attention to detail, and a strong commitment to patient care and confidentiality. <\/p>\n<p><strong>\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629: <\/strong> <\/p>\n<ul>\n<li>Answer and manage incoming calls in a courteous and efficient manner <\/li>\n<li>Schedule, reschedule, and cancel patient appointments using electronic medical records (EMR) system <\/li>\n<li>Provide accurate information about clinic services, hours, and location <\/li>\n<li>Route calls to appropriate departments or personnel <\/li>\n<li>Verify and update patient information in the system <\/li>\n<li>Handle patient inquiries, complaints, or concerns professionally and escalate when necessary <\/li>\n<\/ul>\n<h3>Locations <\/h3>\n<ul>\n<li>\u062f\u0628\u064a \u0627\u0644\u0627\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 <\/li>\n<\/ul>\n<h3>Requirement <\/h3>\n<ul>\n<li>High school diploma or equivalent required; additional education or training in healthcare administration preferred <\/li>\n<li>Previous experience in a medical or customer service call center strongly preferred <\/li>\n<\/ul>\n<h3>Apply <\/h3>\n<p>Accepted Formats: pdf, doc Max: 2 MB <\/p>\n<p>DISC is a leading healthcare provider specializing in integrative care, preventative health, andlongevity, using innovative therapies to improve physical and mental well-being for lifelongwellness. <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 13:08:34<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1347],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-48585","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-management-operations","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1347":"Management &amp; Operations"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2327966__3583?utm_source=3583&utm_medium=feed&keyword=Call-Center-Agent&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/48585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=48585"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=48585"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=48585"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=48585"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=48585"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=48585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}