{"id":48898,"date":"2025-11-15T12:39:05","date_gmt":"2025-11-15T08:39:05","guid":{"rendered":"https:\/\/herecareers.com\/job\/it-business-analyst-for-crm-specializing-in-automotive-industry\/"},"modified":"2025-11-15T12:39:07","modified_gmt":"2025-11-15T08:39:07","slug":"it-business-analyst-for-crm-specializing-in-automotive-industry","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/it-business-analyst-for-crm-specializing-in-automotive-industry\/","title":{"rendered":"IT Business Analyst for CRM specializing in Automotive  Industry"},"content":{"rendered":"<p>411_2392662<\/p>\n<h3>IT Business Analyst for CRM specializing in Automotive Industry <\/h3>\n<p>Join to apply for the <strong>IT Business Analyst for CRM specializing in Automotive Industry <\/strong> role at <strong>Dicetek LLC <\/strong>. <\/p>\n<p>Get AI-powered advice on this job and more exclusive features. <\/p>\n<h3>Role Overview <\/h3>\n<p>IT Business Analyst for Customer Relationship Management specializing in the Automotive Industry: <\/p>\n<ul>\n<li>Support the implementation of CRM solutions tailored to optimize automotive sales and after-sales processes, resulting in streamlined operations. <\/li>\n<li>Thorough knowledge of CRM capabilities such as: <\/li>\n<li>Lead and Opportunity Management <\/li>\n<li>360-Degree Customer Information <\/li>\n<li>Case Management <\/li>\n<li>Customer Surveys <\/li>\n<li>Integration with Dynamics 365 for full sales and after-sales processes <\/li>\n<li>Integration with Social Media platforms to capture leads <\/li>\n<li>Integration with Contact Centre Solutions (Genesys CX2) <\/li>\n<\/ul>\n<p>Leverage strong project management skills to oversee end-to-end project lifecycles, from requirements gathering to implementation, delivering solutions on time and within budget. <\/p>\n<ul>\n<li>Lead cross-functional teams in executing digital initiatives to enhance customer engagement and boost sales within the automotive sector. <\/li>\n<li>Play a pivotal role in conceptualizing and executing IT infrastructure projects, ensuring seamless integration with business objectives. <\/li>\n<li>Conduct comprehensive business elicitation sessions to identify key requirements and develop IT solutions addressing critical needs. <\/li>\n<li>Collaborate with stakeholders at various levels, including senior management, department heads, and external vendors, to align IT initiatives with business strategies. <\/li>\n<li>Manage complex stakeholder dynamics within a group company environment, balancing priorities to achieve project success. <\/li>\n<\/ul>\n<p>Facilitate daily meetings to ensure clear communication and address roadblocks in real-time. <\/p>\n<ul>\n<li>Organize weekly updates to provide an overview of project status, milestones, and upcoming tasks for informed decision-making and proactive risk management. <\/li>\n<li>Prepare presentations for steering committees by synthesizing complex information into concise reports. <\/li>\n<li>Present progress updates during portfolio sessions led by the Project Management Office (PMO), ensuring transparency and accountability. <\/li>\n<li>Maintain and update the project portfolio repository with accurate project data for stakeholder access. <\/li>\n<\/ul>\n<h3>Additional Details <\/h3>\n<ul>\n<li>Seniority level: Not Applicable <\/li>\n<li>Employment type: Contract <\/li>\n<li>Job function: Information Technology <\/li>\n<li>Industries: IT Services and IT Consulting <\/li>\n<\/ul>\n<p>Referrals increase your chances of interviewing at Dicetek LLC by 2x. <\/p>\n<h3>Set Job Alerts <\/h3>\n<p>Sign in to receive notifications for roles like \u201cInformation Technology Business Analyst\u201d. <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:46:35<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1347],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-48898","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-management-operations","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1347":"Management &amp; 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