{"id":49332,"date":"2025-11-15T12:41:13","date_gmt":"2025-11-15T08:41:13","guid":{"rendered":"https:\/\/herecareers.com\/job\/operations-manager-uae\/"},"modified":"2025-11-15T12:41:14","modified_gmt":"2025-11-15T08:41:14","slug":"operations-manager-uae","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/operations-manager-uae\/","title":{"rendered":"Operations Manager &#8211; UAE"},"content":{"rendered":"<p>411_2425772<\/p>\n<p>Job Description &#8211; Operations Manager &#8211; UAE  P) <\/p>\n<p>\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a <\/p>\n<p>Operations Manager &#8211; UAE &#8211; (  P ) <\/p>\n<p>\u0627\u0644\u0648\u0635\u0641 <\/p>\n<p>As a member of Munich Re Group the MedNet Group is a leading TPA across the Middle East region that caters to healthcare needs. We are seeking to hire a new Operations Manager to support the General Manager in strategic and core operations to achieve MedNet UAE business targets, improve service levels, spearhead cross departmental projects \/ innovation initiatives in the UAE market. Automation projects\/initiatives. <\/p>\n<p>The UAE Operations Manager is responsible for the performance and management of Production &#038; Analytics, Medical\/Pre-Authorization, Claims, Customer Service and Network departments in the UAE market <\/p>\n<p><b>Your Job: <\/b> <\/p>\n<ul>\n<li>Support in annual strategic, operational, and financial planning process for UAE market by collecting and analysing required data across departments and developing budgetary recommendations <\/li>\n<li>Conduct periodic operational audits related to efficiency, quality &#038; compliance aspects specified through internal and external Service Level Agreements and regulatory requirements laid down by local regulators <\/li>\n<li>Responsible for setting goals and driving performances for core operational departments \u2013 Production &#038; Analytics, Medical\/Pre- Authorization, Claims, Network, Customer Service units <\/li>\n<li>Lead and supervise specifically-defined strategic &#038; operational projects to ensure a smooth execution and that the business objectives are met <\/li>\n<li>Seek to improve the operational efficiency and effectiveness of all aspects of the business by ensuring operational processes are well aligned within departments <\/li>\n<li>Formulate operational policies and control procedures \/ workflows for MedNet UAE team <\/li>\n<li>Conduct cost-benefit analysis on operational \/ project investments and educate parties involved on success factors and areas for improvement <\/li>\n<li>Review medical trends, fraudulent cases and investigate on operational breaches related to local regulators requirements and service agreements and escalate for required actions <\/li>\n<li>Spearhead market research, feasibility analysis and surveys on a timely basis and provide suitable recommendations to enhance MedNet UAE activities and processes <\/li>\n<\/ul>\n<p>Qualifications<\/p>\n<p><b>Your Profile: <\/b> <\/p>\n<p><b>Minimum Qualifications: <\/b> <\/p>\n<ul>\n<li>Business or related University degree, MBA is a plus. <\/li>\n<li>Six-sigma or other process improvement methodology certification is a plus. <\/li>\n<li>10 -15 years of experience in healthcare \/ TPA operations <\/li>\n<li>Large experience in managing complex operations environment, at least the last 5 years in Senior roles <\/li>\n<li>Operational track record with proven results <\/li>\n<li>Experience in managing operations through efficiency, quality, and customer experience <\/li>\n<li>Experience in working with Senior management <\/li>\n<li>Experience of working in a diverse and international environment <\/li>\n<li>Evidence of leading and closing successful Projects <\/li>\n<li>Experience in working in a very regulated and with strong compliance ethics environment <\/li>\n<\/ul>\n<p><b>Job-Specific Knowledge &#038; Skills: <\/b> <\/p>\n<ul>\n<li>Ability to manage diverse teams <\/li>\n<li>Sound knowledge of management and controlling systems and strategy <\/li>\n<li>Sound experience in project management <\/li>\n<li>Sound experience in process improvement methodologies (e.g. Six-sigma) <\/li>\n<li>Good knowledge of Microsoft applications, especially profound experience in developing PowerPoint Presentations, MS Project, and Excel <\/li>\n<li>Fluent business English (verbal and written skills) <\/li>\n<li>Ability to provide leadership &#038; motivate team members <\/li>\n<li>Self-motivated, open-minded, innovative, and dependable <\/li>\n<li>Excellent analytical ability and attention to detail <\/li>\n<li>Excellent interpersonal skills and ability to communicate and work effectively with all levels of the organization <\/li>\n<li>Good planning and organizational skills <\/li>\n<li>Service- and client-oriented working style <\/li>\n<li>Highly motivated, open-minded, innovative, and dependable <\/li>\n<\/ul>\n<h3>Primary Location <\/h3>\n<p><h3>Primary Location <\/h3>\n<p>: AE-AE-Dubai <\/p>\n<h3>Work Locations <\/h3>\n<p><h3>Work Locations <\/h3>\n<p>: MN GHS Dubai Internet City Dubai <\/p>\n<h3>Job <\/h3>\n<h3>Organization <\/h3>\n<p><h3>Organization <\/h3>\n<p>: MedNet UAE (MN-UAE) BU <\/p>\n<h3>Schedule <\/h3>\n<p><h3>Schedule <\/h3>\n<p>: Regular <\/p>\n<h3>Shift <\/h3>\n<p><h3>Shift <\/h3>\n<p>: Standard <\/p>\n<h3>Job Type <\/h3>\n<p><h3>Job Type <\/h3>\n<p>: Full-time <\/p>\n<p>Day Job <\/p>\n<h3>Job Posting <\/h3>\n<p><h3>Job Posting <\/h3>\n<p>: Sep 23, 2021, 10:00:01 AM <\/p>\n<h3>Refer a friend for this job <\/h3>\n<p><h3>Refer a friend for this job <\/h3>\n<p>Tell us about a friend who might be interested in this job. All privacy rights will be protected. Refer a friend <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 13:13:03<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1347],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-49332","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-management-operations","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1347":"Management &amp; Operations"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2425772__3583?utm_source=3583&utm_medium=feed&keyword=Operations-Manager&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/49332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=49332"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=49332"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=49332"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=49332"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=49332"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=49332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}