{"id":50174,"date":"2025-11-15T12:43:48","date_gmt":"2025-11-15T08:43:48","guid":{"rendered":"https:\/\/herecareers.com\/job\/product-officer-bancatakaful-outsource\/"},"modified":"2025-11-15T12:43:50","modified_gmt":"2025-11-15T08:43:50","slug":"product-officer-bancatakaful-outsource","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/product-officer-bancatakaful-outsource\/","title":{"rendered":"Product Officer &#8211; BancaTakaful (Outsource)"},"content":{"rendered":"<p>411_2485232<\/p>\n<h3>Product Officer &#8211; BancaTakaful (Outsource) <\/h3>\n<p>United Arab Emirates <\/p>\n<h3>\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a <\/h3>\n<p><strong>Role : Product Officer &#8211; BancaTakaful <\/strong><br \/><strong>Location : <\/strong> \u0623\u0628\u0648 \u0638\u0628\u064a<br \/><strong>Role Purpose: <\/strong><br \/>Handle Takaful sales staff related operational activities of Bancatakaful Department<br \/><strong>Key Accountabilities of the role <\/strong><\/p>\n<ul>\n<li>Lead the end-to-end processing of Takaful applications, ensuring all documentation is thoroughly vetted and compliant with regulatory and internal standards. <\/li>\n<li>Oversee coordination with the sales team to rectify missing or incomplete information, ensuring timely and accurate application submissions. <\/li>\n<li>Manage and monitor system uploads of all Takaful cases, ensuring seamless workflow and timely business booking. <\/li>\n<li>Supervise dispatch operations, ensuring original applications are securely and promptly sent to the back-office team and providers. <\/li>\n<li>Handle complex customer service requests, including free-look cancellations, surrenders, reinstatements, and escalated service issues, ensuring high customer satisfaction. <\/li>\n<li>Liaise with underwriting and sales teams to resolve pending requirements and expedite case closures. <\/li>\n<li>Maintain and review daily MIS reports, ensuring data accuracy and providing insights for process improvement. <\/li>\n<li>Ensure adherence to agreed TATs for all operational activities, including document verification, system logging, and contribution collection. <\/li>\n<li>Conduct quality checks on submitted applications to ensure accuracy, completeness, and compliance. <\/li>\n<li>Lead the business booking process, ensuring all applications are logged and processed within defined timelines. <\/li>\n<li>Own and update Claims MIS, coordinating with relevant teams to ensure timely resolution and closure of outstanding issues. <\/li>\n<li>Identify process gaps and recommend improvements, contributing to operational efficiency and service excellence.<\/li>\n<\/ul>\n<p><strong>Specialist Skills \/ Technical Knowledge Required for this role: <\/strong><\/p>\n<ul>\n<li>Confidence; to take an event from concept to finalization <\/li>\n<li>Ability to coordinate the various tasks of the event <\/li>\n<li>Good understanding of Bank\u2019s products, policies, plans &#038; objectives in order to pro-actively embrace systems\/ procedure changes within the function <\/li>\n<li>Excellent interpersonal and communication skills (verbal and written) <\/li>\n<li>Ability to work in a dynamic environment creating viable relationships across stakeholders <\/li>\n<li>Result oriented, self-driven and highly organized <\/li>\n<li>Teamwork skills and project management skills, as well as the ability to work alone<\/li>\n<\/ul>\n<p>0-5 years retail banking or operations experience <\/p>\n<h3>Job Info <\/h3>\n<ul>\n<li>Job Identification 3349 <\/li>\n<li>Posting Date 07\/15\/2025, 05:10 AM <\/li>\n<li>Apply Before 07\/31\/2025, 05:10 AM <\/li>\n<li>Locations Abu Dhabi, Al Rowdah, Shk Rashid Bin Saeed St. 313 ADIB New Headquarters Branch, Sh. Zayed Main Branch Abu Dhabi United Arab Emirates, Abu Dhabi, AE <\/li>\n<\/ul>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:46:31<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1350],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-50174","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-marketing-media","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1350":"Marketing &amp; Media"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2485232__3583?utm_source=3583&utm_medium=feed&keyword=Product-Officer&location=Abu-Dhabi&geoID=8","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/50174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=50174"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=50174"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=50174"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=50174"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=50174"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=50174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}