{"id":50188,"date":"2025-11-15T12:43:51","date_gmt":"2025-11-15T08:43:51","guid":{"rendered":"https:\/\/herecareers.com\/job\/support-engineer\/"},"modified":"2025-11-15T12:43:52","modified_gmt":"2025-11-15T08:43:52","slug":"support-engineer","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/support-engineer\/","title":{"rendered":"Support Engineer"},"content":{"rendered":"<p>411_2485506<\/p>\n<p>Get AI-powered advice on this job and more exclusive features. <\/p>\n<ul>\n<li>Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues <\/li>\n<li>Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability <\/li>\n<li>Monitor and support daily IT operations for business continuity <\/li>\n<li>Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X) <\/li>\n<li>Address client inquiries effectively and ensure excellent communication for issue resolution <\/li>\n<li>Document technical issues, solutions, and standard procedures for knowledge sharing <\/li>\n<li>Collaborate with Tier 2 and Tier 3 support teams for escalations <\/li>\n<li>Assist with onboarding of new employees and provide technical orientation and support <\/li>\n<li>Participate in IT projects including upgrades, migrations, and implementation of new technologies<\/li>\n<\/ul>\n<ul>\n<li>Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues <\/li>\n<li>Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability <\/li>\n<li>Monitor and support daily IT operations for business continuity <\/li>\n<li>Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X) <\/li>\n<li>Address client inquiries effectively and ensure excellent communication for issue resolution <\/li>\n<li>Document technical issues, solutions, and standard procedures for knowledge sharing <\/li>\n<li>Collaborate with Tier 2 and Tier 3 support teams for escalations <\/li>\n<li>Assist with onboarding of new employees and provide technical orientation and support <\/li>\n<li>Participate in IT projects including upgrades, migrations, and implementation of new technologies<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a<br \/><\/strong><\/p>\n<ul>\n<li>Microsoft Azure, Exchange, O365 Administration <\/li>\n<li>Microsoft End-Point, RDP, SCCM <\/li>\n<li>Hyper-V, VMWare, Citrix <\/li>\n<li>Linux, MAC OS X <\/li>\n<li>Uni-Flow and network printing systems <\/li>\n<li>Ticketing systems and SLA tracking <\/li>\n<li>Strong experience in troubleshooting, diagnostics, and problem-solving <\/li>\n<li>Familiarity with infrastructure deployment and monitoring <\/li>\n<li>Proficiency in both hardware and software support environments <\/li>\n<li>Clear and effective communication skills with the ability to translate technical terms to non-technical users <\/li>\n<li>Demonstrated leadership in handling escalated issues and mentoring junior team members <\/li>\n<li>Excellent interpersonal and customer service skills <\/li>\n<li>Time management and ability to prioritize <\/li>\n<li>Adaptability in a fast-paced, changing environment <\/li>\n<li>Team collaboration and leadership potential <\/li>\n<li>High attention to detail and technical documentation skills <\/li>\n<\/ul>\n<\/ul>\n<h3>Seniority level <\/h3>\n<ul>\n<li>\n<h3>Seniority level <\/h3>\n<p>Mid-Senior level <\/li>\n<\/ul>\n<h3>Employment type <\/h3>\n<ul>\n<li>\n<h3>Employment type <\/h3>\n<p>\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 <\/li>\n<\/ul>\n<h3>Job function <\/h3>\n<ul>\n<li>\n<h3>Job function <\/h3>\n<p>\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a <\/li>\n<li>\n<h3>Industries <\/h3>\n<p>IT Services and IT Consulting <\/li>\n<\/ul>\n<p>Referrals increase your chances of interviewing at BlackStone eIT by 2x <\/p>\n<h3>Sign in to set job alerts for \u201cSupport Engineer\u201d roles. <\/h3>\n<h3>Technical Support Data Center Operations <\/h3>\n<h3>Application Support Specialist- TCS BANCS <\/h3>\n<p>Dubai, Dubai, United Arab Emirates 1 year ago <\/p>\n<h3>Application Support Specialist- TCS BANCS <\/h3>\n<h3>Technical Support Engineer &#8211; Location Technologies <\/h3>\n<p>We\u2019re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:46:21<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[158],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-50188","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-engineering","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"158":"Engineering"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2485506__3583?utm_source=3583&utm_medium=feed&keyword=Support-Engineer&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/50188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=50188"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=50188"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=50188"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=50188"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=50188"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=50188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}