{"id":50374,"date":"2025-11-15T12:44:35","date_gmt":"2025-11-15T08:44:35","guid":{"rendered":"https:\/\/herecareers.com\/job\/operations-lead\/"},"modified":"2025-11-15T12:44:37","modified_gmt":"2025-11-15T08:44:37","slug":"operations-lead","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/operations-lead\/","title":{"rendered":"Operations Lead"},"content":{"rendered":"<p>411_2489671<\/p>\n<p>Get AI-powered advice on this job and more exclusive features. <\/p>\n<p>Monitor and manage the daily operations for Shipa Ecommerce end-to-end from the time data is received in Parcel Management module all the way to delivery and invoicing to clients.This job excludes payments, receivables, and payables.<br \/><strong>Your Responsibilities:<br \/><\/strong><\/p>\n<ul>\n<li>Oversee day-to-day operations of courier and logistics services, ensuring timely and accurate delivery of e-commerce packages <\/li>\n<li>Manage hub\/warehouse operations, including inbound\/outbound package handling, sorting, and dispatch <\/li>\n<li>Draft SOPs and work with Tech team on drafting system operations requirement and improving user experience on Shipa Ecommerce systems <\/li>\n<li>Supervise last-mile delivery execution and optimize delivery routes for cost-efficiency and speed <\/li>\n<li>Coordinate with Tech team, clients, vendors, and finance team to ensure service level agreements (SLAs) are met <\/li>\n<li>Train, and manage delivery associates, drivers, and operations support staff <\/li>\n<li>Monitor performance metrics and implement improvement plans <\/li>\n<li>Utilize logistics software and tracking tools to manage orders, shipments, and fleet movement <\/li>\n<li>Ensure compliance with safety, legal, and company standards in all operations <\/li>\n<li>Identify operational gaps and lead process improvement initiatives <\/li>\n<li>Prepare reports and analytics for senior management, highlighting performance trends and operational KPIs<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a<br \/><\/strong><strong>Your Qualifications:<br \/><\/strong><\/p>\n<ul>\n<li>Bachelor&#8217;s degree in Industrial Engineering, Supply Chain Management, Business Administration, Logistics, or a related field (MBA is a plus) <\/li>\n<li>5-7 years of experience in courier\/logistics operations, preferably in the e-commerce sector <\/li>\n<li>Familiarity with e-commerce platforms and integration processes <\/li>\n<li>Experience with route optimization and fleet management technologies <\/li>\n<li>Knowledge of local and regional logistics regulations<\/li>\n<\/ul>\n<p><strong>Your Competencies:<br \/><\/strong>Technical:<\/p>\n<ul>\n<li>E-commerce Platform Proficiency <\/li>\n<li>Data Analysis and Reporting <\/li>\n<li>Customer Service Management <\/li>\n<li>Proficiency in logistics management systems and tools <\/li>\n<li>Proven experience in last-mile delivery and hub operations <\/li>\n<li>Excellent problem-solving and analytical abilities<\/li>\n<\/ul>\n<p>Behavioral:<\/p>\n<ul>\n<li>Teamwork and Collaboration <\/li>\n<li>Strong communication and stakeholder management skill <\/li>\n<li>Quality and Results focused <\/li>\n<li>Learning Agility <\/li>\n<li>Business Acumen <\/li>\n<li>Strategic Thinking <\/li>\n<li>Adaptability and Flexibility <\/li>\n<li>Negotiation and influence <\/li>\n<li>Emotional Intelligence <\/li>\n<li>Decision Making <\/li>\n<\/ul>\n<\/ul>\n<h3>Seniority level <\/h3>\n<ul>\n<li>\n<h3>Seniority level <\/h3>\n<p>Mid-Senior level <\/li>\n<\/ul>\n<h3>Employment type <\/h3>\n<ul>\n<li>\n<h3>Employment type <\/h3>\n<p>\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 <\/li>\n<\/ul>\n<h3>Job function <\/h3>\n<ul>\n<li>\n<h3>Job function <\/h3>\n<p>Supply Chain <\/li>\n<li>\n<h3>Industries <\/h3>\n<p>IT Services and IT Consulting <\/li>\n<\/ul>\n<p>Referrals increase your chances of interviewing at Shipa by 2x <\/p>\n<h3>Sign in to set job alerts for \u201cOperations Lead\u201d roles. <\/h3>\n<p>Dubai, Dubai, United Arab Emirates 7 hours ago <\/p>\n<h3>Senior Manager \u2013 Operations Support &#038; Excellence <\/h3>\n<h3>Operations Executive UFG Last mile, Amazon Now, UFG <\/h3>\n<h3>Operations and Process Excellence Manager <\/h3>\n<h3>Operations manager \u2013 Contracting Division (ALC) <\/h3>\n<h3>Operations Director \u2013 Radiator Manufacturing <\/h3>\n<h3>Assistant Manager &#8211; Events Operations &#8211; Global Village &#8211; Dubai Holding Entertainment <\/h3>\n<h3>User Operations-Traffic Operations Manager <\/h3>\n<p>We\u2019re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:58:22<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1347],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-50374","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-management-operations","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1347":"Management &amp; Operations"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2489671__3583?utm_source=3583&utm_medium=feed&keyword=Operations-Lead&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/50374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=50374"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=50374"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=50374"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=50374"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=50374"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=50374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}