{"id":50391,"date":"2025-11-15T12:44:41","date_gmt":"2025-11-15T08:44:41","guid":{"rendered":"https:\/\/herecareers.com\/job\/telecalling-agents-kyc\/"},"modified":"2025-11-15T12:44:41","modified_gmt":"2025-11-15T08:44:41","slug":"telecalling-agents-kyc","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/telecalling-agents-kyc\/","title":{"rendered":"Telecalling Agents \u2013 KYC"},"content":{"rendered":"<p>411_2490175<\/p>\n<p>Join to apply for the <strong>Telecalling Agents \u2013 KYC <\/strong> role at <strong>Dicetek LLC <\/strong> <\/p>\n<p>Continue with Google Continue with Google <\/p>\n<p>Join to apply for the <strong>Telecalling Agents \u2013 KYC <\/strong> role at <strong>Dicetek LLC <\/strong> <\/p>\n<p><strong>Job Summary<br \/><\/strong>We are seeking dedicated and customer-focused Telecalling Agents to support a leading bank\u2019s KYC (Know Your Customer) remediation project. The role involves reaching out to customers to verify, update, and collect required KYC documents, ensuring compliance with banking regulations. <\/p>\n<p><strong>Position: Telecalling Agent<br \/><\/strong><strong>Project: KYC Remediation<br \/><\/strong><strong>Location: Umm Ramool\/ DSO<br \/><\/strong><strong>Job Summary<br \/><\/strong>We are seeking dedicated and customer-focused Telecalling Agents to support a leading bank\u2019s KYC (Know Your Customer) remediation project. The role involves reaching out to customers to verify, update, and collect required KYC documents, ensuring compliance with banking regulations.<br \/><strong>\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629<br \/><\/strong><\/p>\n<ul>\n<li>Make outbound calls to existing customers to inform them about KYC document requirements. <\/li>\n<li>Guide customers on document submission processes via digital and physical channels. <\/li>\n<li>Verify customer details and update records in the banking system accurately. <\/li>\n<li>Address customer queries regarding KYC requirements and escalate complex cases when necessary. <\/li>\n<li>Follow compliance guidelines and maintain data confidentiality. <\/li>\n<li>Achieve daily\/weekly call targets and maintain high-quality service standards. <\/li>\n<li>Collaborate with internal teams to resolve customer issues efficiently.<\/li>\n<\/ul>\n<p><strong>Required Skills &#038; Qualifications<br \/><\/strong><\/p>\n<ul>\n<li>Minimum 1-2 years of experience in telecalling, customer service, or banking operations. <\/li>\n<li>Strong communication skills in English \/ Arabic. <\/li>\n<li>Basic knowledge of banking regulations and KYC norms is a plus. <\/li>\n<li>Ability to handle high call volumes and work in a fast-paced environment. <\/li>\n<li>Proficiency in using banking applications and MS Office applications. <\/li>\n<li>Strong attention to detail and problem-solving skills.<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications<br \/><\/strong><\/p>\n<ul>\n<li>Prior experience in a banking or financial services environment. <\/li>\n<li>Familiarity with KYC processes.<\/li>\n<\/ul>\n<p><strong>Benefits<br \/><\/strong><\/p>\n<ul>\n<li>Competitive salary and performance incentives. <\/li>\n<li>Training and career development opportunities. <\/li>\n<li>Exposure to banking operations and regulatory compliance. <\/li>\n<\/ul>\n<\/ul>\n<h3>Seniority level <\/h3>\n<ul>\n<li>\n<h3>Seniority level <\/h3>\n<p>Not Applicable <\/li>\n<\/ul>\n<h3>Employment type <\/h3>\n<ul>\n<li>\n<h3>Employment type <\/h3>\n<p>Contract <\/li>\n<\/ul>\n<h3>Job function <\/h3>\n<ul>\n<li>\n<h3>Job function <\/h3>\n<p>Administrative <\/li>\n<li>\n<h3>Industries <\/h3>\n<p>IT Services and IT Consulting <\/li>\n<\/ul>\n<p>Referrals increase your chances of interviewing at Dicetek LLC by 2x <\/p>\n<h3>Sign in to set job alerts for \u201cCaller\u201d roles. <\/h3>\n<p>Continue with Google Continue with Google <\/p>\n<p>Continue with Google Continue with Google <\/p>\n<h3>Royal Service Agent (Telephone Operator) <\/h3>\n<h3>Customer Service Executive (1-Year Contract) <\/h3>\n<h3>Telecaller Executive Jobs in Padmaja Global &#8211; Jharsuguda, Odisha, India <\/h3>\n<p>Global Village, Dubai, United Arab Emirates 2 months ago <\/p>\n<h3>Receptionist with Social Media Expertise &#8211; Immediate Start <\/h3>\n<p>Ajman, Ajman Emirate, United Arab Emirates 1 month ago <\/p>\n<p>We\u2019re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. <\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 13:00:15<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1214],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-50391","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-sales","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1214":"Sales"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2490175__3583?utm_source=3583&utm_medium=feed&keyword=Telecalling-Agents&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/50391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=50391"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=50391"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=50391"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=50391"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=50391"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=50391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}