{"id":50565,"date":"2025-11-15T12:45:21","date_gmt":"2025-11-15T08:45:21","guid":{"rendered":"https:\/\/herecareers.com\/job\/key-account-manager-3\/"},"modified":"2025-11-15T12:45:21","modified_gmt":"2025-11-15T08:45:21","slug":"key-account-manager-3","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/key-account-manager-3\/","title":{"rendered":"Key Account Manager"},"content":{"rendered":"<p>411_2497387<\/p>\n<p><u><strong>\u0645\u0644\u062e\u0635 \u0627\u0644\u0648\u0638\u064a\u0641\u0629: <\/strong> <\/u> <\/p>\n<p><em>We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs. <\/em> <\/p>\n<h3>Your Responsibilities <\/h3>\n<p>Account Management \u2013 eCommerce &#038; Cross-Border: <\/p>\n<ul>\n<li>Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms. <\/li>\n<li>Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment. <\/li>\n<li>Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings. <\/li>\n<li>Enhance client onboarding and operational processes for seamless integration with our fulfillment, air\/ocean, and last-mile delivery capabilities. <\/li>\n<li>Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets. <\/li>\n<li>Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives <\/li>\n<\/ul>\n<p>Revenue Generation: <\/p>\n<ul>\n<li>Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C\/B2B2C segments. <\/li>\n<li>Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models. <\/li>\n<li>Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce. <\/li>\n<\/ul>\n<p>Customer Relationship Management: <\/p>\n<ul>\n<li>Understand digital commerce trends and work closely with clients to address logistics pain points. <\/li>\n<li>Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain. <\/li>\n<li>Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor. <\/li>\n<\/ul>\n<p>Sales Forecasting &#038; Pipeline: <\/p>\n<ul>\n<li>Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical. <\/li>\n<li>Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption. <\/li>\n<\/ul>\n<p>Stakeholder Management: <\/p>\n<ul>\n<li>Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution. <\/li>\n<li>Represent the company at industry events and eCommerce-focused trade shows or webinars. <\/li>\n<\/ul>\n<h3>Your Qualifications <\/h3>\n<ul>\n<li>Bachelor\u2019s degree in business, logistics, marketing, or a related field. <\/li>\n<li>5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space. <\/li>\n<li>Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations. <\/li>\n<li>Proven track record of driving revenue and client success through consultative selling and process innovation. <\/li>\n<li>Strong communication and project management skills. <\/li>\n<\/ul>\n<h3>Your Competencies: <\/h3>\n<p>Technical: <\/p>\n<ul>\n<li>Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology. <\/li>\n<li>Proficiency in CRM systems and data-driven sales methodologies. <\/li>\n<li>Strong analytical skills and the ability to translate logistics data into actionable insights. <\/li>\n<\/ul>\n<p>Behavioral: <\/p>\n<ul>\n<li>Teamwork and Collaboration <\/li>\n<li>Quality and Results focused <\/li>\n<li>Learning Agility <\/li>\n<li>Business Acumen <\/li>\n<li>Strategic Thinking <\/li>\n<li>Digital Savvy <\/li>\n<li>Negotiation and influence <\/li>\n<li>Emotional Intelligence <\/li>\n<li>Decision Making <\/li>\n<\/ul>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:40:06<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1214],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-50565","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-sales","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1214":"Sales"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2497387__3583?utm_source=3583&utm_medium=feed&keyword=Key-Account-Manager&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/50565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=50565"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=50565"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=50565"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=50565"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=50565"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=50565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}