411_2527253<\/p>\n
Team Leader \u2013 Workshop <\/b><\/p>\n
About the Role <\/b>
The Workshop Team Leader supports the Workshop Manager in supervising day-to-day operations, ensuring that technicians deliver high-quality repairs within agreed timelines. This role requires strong collaboration with Technicians, Quality Assessors, and Service Advisors to meet customer expectations and maintain efficiency. <\/p>\n
\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 <\/b><\/p>\n
Allocate work orders to Technicians and monitor progress to ensure timely completion. <\/p>\n
Ensure accurate clock-in\/clock-out on individual work operations. <\/p>\n
Liaise with Service Advisors to clarify customer concerns and ensure accurate documentation. <\/p>\n
Mentor, guide, and support Technicians in technical and procedural matters. <\/p>\n
Ensure repairs follow manufacturer guidelines and correct tools are used appropriately. <\/p>\n
Conduct inspections, road tests, or technical assessments to address customer concerns. <\/p>\n
Verify work quality and sign off QC checks where applicable. <\/p>\n
Identify repeat repairs and ensure rapid resolution. <\/p>\n
Report quality issues, tooling needs, and resource requirements to the Workshop Manager. <\/p>\n
Promote customer property protection, staff safety, and environmental standards. <\/p>\n
Maintain accurate records of work performed, defects identified, and lost time. <\/p>\n
Support Service Advisors in diagnostics or vehicle handovers when required. <\/p>\n
Perform additional duties as requested to support workshop efficiency and customer satisfaction. <\/p>\n
Qualifications <\/b><\/p>\n
5+ years\u2019 automotive workshop experience, including supervisory\/team leader exposure. <\/p>\n
Strong technical background with hands-on vehicle diagnostic\/repair knowledge. <\/p>\n
Excellent communication and mentoring skills to manage technicians effectively. <\/p>\n
Familiarity with warranty processes and manufacturer reporting requirements. <\/p>\n
Proficiency in MS Office and dealership\/workshop systems. <\/p>\n
UAE automotive experience preferred. <\/p>\n
#J-18808-Ljbffr<\/p>\n
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