411_2565302<\/p>\n
Exciting job opportunity in Dubai, UAE for a BSS Application Support Engineer with a 12-month extendable contract. <\/p>\n
Join us as a BSS Application Support Engineer (Front-End Channels) at Teleco with a 30% focus. Your role will involve providing crucial support for customer-facing and internal front-end applications, particularly in telecom-related platforms. <\/p>\n
\u0646\u0638\u0631\u0629 \u0639\u0627\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u062f\u0648\u0631: <\/p>\n
\u2013 Investigate Level 2 issues on front-end channels such as mobile apps and dealer portals.
\u2013 Collaborate with L3\/L4 teams for issue resolution.
\u2013 Engage in Release and Change Management processes.
\u2013 Manage production deployments to ensure system stability.
\u2013 Conduct regular health checks for optimal performance.
\u2013 Track incidents to resolution and prepare Root Cause Analysis reports.
\u2013 Participate in Release and Change Management processes.
\u2013 Experience in L2 application support in enterprise or telecom settings.
\u2013 Proficiency in front-end applications, especially mobile and web.
\u2013 Knowledge of deployment processes on OCP, VMs, and modern infrastructure tools.
\u2013 Familiarity with ITIL practices like incident and change management.
\u2013 Exposure to CI\/CD tools and cloud platforms.
\u2013 Ability to prepare detailed RCA documentation and engage in audits. <\/p>\n
Apply Now: <\/p>\n
Send your CV to to seize this exciting opportunity. <\/p>\n
#J-18808-Ljbffr<\/p>\n
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