{"id":53042,"date":"2025-11-15T13:01:18","date_gmt":"2025-11-15T09:01:18","guid":{"rendered":"https:\/\/herecareers.com\/job\/client-experience-agent-reception\/"},"modified":"2025-11-15T13:01:19","modified_gmt":"2025-11-15T09:01:19","slug":"client-experience-agent-reception","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/client-experience-agent-reception\/","title":{"rendered":"Client Experience Agent &#8211; Reception"},"content":{"rendered":"<p>411_2642757<\/p>\n<p><p>Dubai, United Arab Emirates | Posted on 23\/09\/2025 <\/p>\n<p>IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country&#8217;s strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities. <\/p>\n<h3>\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a <\/h3>\n<p><b>\u0646\u0638\u0631\u0629 \u0639\u0627\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 <\/b> <\/p>\n<p>The role of a Client Experience Agent \u2013 Reception revolves around being the first point of contact as well as a thorough, trustworthy link between the Finance Department and the Reception as well as the client, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, customer driven, proactive and \u2018switched on\u2019 personality with ability to work well under pressure in a fast-paced environment while maintaining extremely high accuracy and excellent attention to detail. <\/p>\n<p><b>Main Responsibilities <\/b> <\/p>\n<ul>\n<li>Acting as a first point of contact at IFZA Reception for Professional Partners, Clients, and visitors <\/li>\n<li>Supporting the smooth running of the IFZA HQ reception, where all aspects of the client experience are delivered to the highest level <\/li>\n<li>Maintaining excellent knowledge of IFZA\u2019s products and services to efficiently address any queries or concerns from Professional Partners and Clients <\/li>\n<li>Delivering prompt, courteous, and efficient assistance to all clients liaising with other departments if necessary <\/li>\n<li>Providing various client services including but not limited to document collections and submissions, attestation, mail-management, booking of conference rooms, etc. ensuring compliance with IFZA policies and procedures <\/li>\n<li>Maintaining confidentiality of client data ensuring no sensitive information is disclosed <\/li>\n<li>Preparing, coordinating, and tracking both internal and external document shipments <\/li>\n<li>Maintaining professional image and high standards of grooming <\/li>\n<li>Building and maintaining effective working relationships whilst promoting the company culture and values <\/li>\n<li>Performing other job-related duties as assigned by Management <\/li>\n<\/ul>\n<h3>\u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a <\/h3>\n<ul>\n<li>Excellent verbal and written communication skills in English; knowledge of an additional foreign language will be an advantage <\/li>\n<li>Excellent communication and interpersonal skills, knowledge of telephone etiquette <\/li>\n<li>Customer focus and adaptability to different personality types <\/li>\n<li>Excellent active listening and problem-solving skills <\/li>\n<li>Intermediate computer literacy is required (e.g., MS Office) <\/li>\n<li>International team (over 50 nationalities) <\/li>\n<li>24 annual leave days <\/li>\n<li>Annual flight home <\/li>\n<li>Life insurance plan <\/li>\n<li>Medical insurance plan (with the option to upgrade at your own cost) <\/li>\n<li>Invitations to participate in various company functions, staff events, and department team building events <\/li>\n<li>Opportunities to learn, develop and grow with the organization <\/li>\n<li>Being part of a motivated team and Moving-Forward-Company-Culture <\/li>\n<\/ul>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 13:03:18<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1349],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-53042","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-human-resources","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1349":"Human Resources"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2642757__3583?utm_source=3583&utm_medium=feed&keyword=Client-Experience-Agent&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/53042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=53042"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=53042"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=53042"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=53042"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=53042"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=53042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}