{"id":54010,"date":"2025-11-15T13:06:15","date_gmt":"2025-11-15T09:06:15","guid":{"rendered":"https:\/\/herecareers.com\/job\/front-office-supervisor-five-luxe-jbr\/"},"modified":"2025-11-15T13:06:17","modified_gmt":"2025-11-15T09:06:17","slug":"front-office-supervisor-five-luxe-jbr","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/front-office-supervisor-five-luxe-jbr\/","title":{"rendered":"Front Office Supervisor &#8211; FIVE LUXE JBR"},"content":{"rendered":"<p>411_2672839<\/p>\n<p><p>Dubai, United Arab Emirates | Posted on 10\/03\/2025 <\/p>\n<p>Are You Ready for a Daring Challenge with The World\u2019s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining \u2018FIVE-Star\u2019 Hospitality and Setting the Gold Standard across the Industry. <\/p>\n<p>Join the FIVE Tribe &#8211; and Get Ready to Make Waves. <\/p>\n<p><b>The Candidate <\/b> <\/p>\n<p>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A \u2018Can-Do!\u2019 Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. <\/p>\n<p>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other \u2018FIVERs\u2019 and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Office Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! <\/p>\n<p><b>What We\u2019re Looking For <\/b> <\/p>\n<ul>\n<li>A proven track record of 2-3 years in Front Office within a Hotel, Leisure or Retail, delivering sensational Experiences synonymous with FIVE&#8217;s award-winning Service Quality. <\/li>\n<li>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. <\/li>\n<li>An elevated and energetic Conversationalist, engaging Guests with lively discussions. <\/li>\n<li>Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred). <\/li>\n<li>Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera. <\/li>\n<li>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights. <\/li>\n<li>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards. <\/li>\n<li>A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated. <\/li>\n<li>\u2018FIVE-Styled\u2019 Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. <\/li>\n<li>A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success. <\/li>\n<li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel. <\/li>\n<li>A hands-on attitude, fuelled by a \u2018Can-Do!\u2019 Spirit. <\/li>\n<\/ul>\n<p><b>\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 <\/b> <\/p>\n<ul>\n<li>Arrives to work promptly, always adhering to FIVE\u2019s Grooming Standards and maintaining a polished, \u2018FIVE-Styled\u2019 appearance. <\/li>\n<li>Oversees the Efficient Operations of reception, ensuring an Exquisite Check-in and Check-out Experience for Guests. <\/li>\n<li>Provides support to team members in handling Guest requests and inquiries, aiming for Sensational Guest Satisfaction. <\/li>\n<li>Keeps the Front Office Manager and Reception Supervisors fully informed about any Relevant Feedback from Guests, maintaining a Gold Standard of service. <\/li>\n<li>Always exhibits the Highest Standard of Customer Service, offering Bespoke assistance to meet Guest needs. <\/li>\n<li>Advises relevant Departments about Special Events or VIP Guests in the hotel, whether for events or general accommodations, ensuring a Remarkable Experience. <\/li>\n<li>Possesses a \u2018FIVE-Star\u2019 knowledge of all hotel Room Categories, Room Rates, Packages, Promotions, and other Product Knowledge, essential for Daily Duties. <\/li>\n<li>Maintains a watchful eye on the Appearance, Grooming Standards, and Performance of the Front Office Team, emphasising training and teamwork for a truly \u2018FIVE-Styled\u2019 experience. <\/li>\n<li>Strategically maximises Room Occupancy and utilises Upselling Techniques to promote FIVE\u2019s Sensational Services and Facilities. <\/li>\n<li>Ensures Fellow Front Office \u2018FIVERs\u2019 have Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness. <\/li>\n<li>Demonstrates positive Leadership Characteristics, which inspire FIVE Tribe Members to Exceed Expectations. <\/li>\n<li>Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance. <\/li>\n<li>Anticipates and caters to Guests&#8217; needs, delivering Exquisite service that Elevates Guest Satisfaction. <\/li>\n<li>Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination. <\/li>\n<li>Adheres to FIVE\u2019s Remarkable brand standards, ensuring a Boundary-Breaking experience. <\/li>\n<li>Collaborates with other Departments, promoting a Positive Culture and cultivating a Next-Level \u2018Vibe at FIVE.\u2019 <\/li>\n<li>Attends required training sessions to stay at the Cutting Edge of their profession. <\/li>\n<li>Upholds professional confidentiality, safeguarding FIVE&#8217;s Trade Secrets with integrity. <\/li>\n<li>Maintains a \u2018FIVE-Star\u2019 Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience. <\/li>\n<li>Executes all tasks Efficiently and Thoroughly, in line with FIVE\u2019s Highest Expectations. <\/li>\n<\/ul>\n<p><b>The Team <\/b> <\/p>\n<p>\u2018FIVERs\u2019 are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you&#8217;ll Personify the distinct \u2018Vibe at FIVE\u2019 and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. <\/p>\n<p>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. <\/p>\n<p><b>An Equal Opportunity Employer <\/b> <\/p>\n<p>The FIVE Tribe represents over 70 nationalities across its over 1500 \u2018FIVERs\u2019. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. <\/p>\n<p><b>About FIVE Hotels and Resorts <\/b> <\/p>\n<p>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. <\/p>\n<\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:35:56<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1347],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-54010","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-management-operations","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1347":"Management &amp; Operations"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2672839__3583?utm_source=3583&utm_medium=feed&keyword=Front-Office-Supervisor&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/54010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=54010"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=54010"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=54010"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=54010"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=54010"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=54010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}