{"id":54574,"date":"2025-11-15T13:08:16","date_gmt":"2025-11-15T09:08:16","guid":{"rendered":"https:\/\/herecareers.com\/job\/service-desk-engineer\/"},"modified":"2025-11-15T13:08:17","modified_gmt":"2025-11-15T09:08:17","slug":"service-desk-engineer","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/service-desk-engineer\/","title":{"rendered":"Service Desk Engineer"},"content":{"rendered":"<p>411_2677251<\/p>\n<p>Join to apply for the <strong>Service Desk Engineer <\/strong> role at <strong>Dicetek LLC <\/strong>. <\/p>\n<ul>\n<li>Bachelor&#8217;s degree with a minimum of 5 years of experience in a Service Desk role supporting ICT customers. <\/li>\n<li>Good knowledge of ICT services such as cloud (VMware and OpenStack), security solutions, data centers, IoT, etc. <\/li>\n<li>Experience with ITSM tools like ManageEngine and HPSM. <\/li>\n<li>Strong understanding of ITIL for service management. <\/li>\n<li>Ability to work in shifts 24&#215;7 and over weekends. <\/li>\n<li>ITIL V4 certification. <\/li>\n<li>Additional certifications such as Microsoft, Oracle, or VMware are a plus. <\/li>\n<li>Good communication skills. <\/li>\n<li>Proficiency in Microsoft Excel and PowerPoint for reporting. <\/li>\n<\/ul>\n<h3>Seniority level <\/h3>\n<ul>\n<li>Not Applicable <\/li>\n<\/ul>\n<h3>Employment type <\/h3>\n<ul>\n<li>Contract <\/li>\n<\/ul>\n<h3>Job function <\/h3>\n<ul>\n<li>\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a <\/li>\n<\/ul>\n<h3>Industries <\/h3>\n<ul>\n<li>IT Services and IT Consulting <\/li>\n<\/ul>\n<p>Referrals increase your chances of interviewing at Dicetek LLC by 2x. <\/p>\n<h3>Set up job alerts for \u201cService Desk Engineer\u201d roles. <\/h3>\n<p> #J-18808-Ljbffr<\/p>\n<p>2025-11-11 12:47:50<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[158],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-54574","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-engineering","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"158":"Engineering"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_2677251__3583?utm_source=3583&utm_medium=feed&keyword=Service-Desk-Engineer&location=Dubai&geoID=3","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/54574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=54574"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=54574"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=54574"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=54574"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=54574"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=54574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}