Greystar<\/a> is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar<\/a> manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar<\/a> is the largest operator of apartments in the United States, managing over 1,000,000 units\/beds globally. Across its platforms, Greystar<\/a> has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar<\/a> was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com<\/a>.<\/p>\n This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company\u2019s standards for cleanliness, appearance, safety, and overall functionality.<\/p>\n This is an onsite role in Palatine, IL.<\/b><\/i><\/p>\n \u2022 Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. \u2022 High school diploma, GED, or related experience and training. \u2022 Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. The hourly range for this position is $31.00 – $35.00<\/p>\n Additional Compensation<\/b>:<\/p>\n Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<\/p>\n Corporate Positions<\/i>: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.<\/p>\n<\/li>\n Onsite Property Positions<\/i>: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and\/or quarterly bonus programs.<\/p>\n<\/li>\n<\/ul>\n Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.<\/p>\n<\/li>\n Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.<\/p>\n<\/li>\n For onsite team members, onsite housing discount at Greystar<\/a>-managed communities are available subject to discount and unit availability.<\/p>\n<\/li>\n 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).<\/p>\n<\/li>\n 401(k) with Company Match up to 6% of pay after 6 months of service.<\/p>\n<\/li>\n Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).<\/p>\n<\/li>\n Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.<\/p>\n<\/li>\n *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and\/or local governing authority.<\/i><\/p>\nJOB DESCRIPTION SUMMARY<\/h3>\n
JOB DESCRIPTION<\/h3>\n
\u2022 Oversees and completes the \u201cmake-ready\u201d process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a \u201cpunch\u201d list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
\u2022 Develops standards for the cleanliness and overall appearance of the community\u2019s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar<\/a> standards.
\u2022 Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
\u2022 Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
\u2022 Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
\u2022 Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
\u2022 Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
\u2022 Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
\u2022 Conducts regularly scheduled Greystar<\/a> safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
\u2022 Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.<\/p>\nBASIC KNOWLEDGE & QUALIFICATIONS:<\/h3>\n
\u2022 Experience in property management maintenance, other building maintenance, or related trade.
\u2022 Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
\u2022 Ability to apply principles of logical thinking to define and correct problems.
\u2022 Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
\u2022 Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
\u2022 Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager\u2019s use. Property management system experience preferred.
\u2022 Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.<\/p>\nSPECIALIZED SKILLS:<\/h3>\n
\u2022 Incumbents must have all certifications as required by State and Local jurisdictions.
\u2022 Incumbents must have valid driver\u2019s license to operate a golf cart on property.
TRAVEL \/ PHYSICAL DEMANDS:
\u2022 Incumbents need to be able to stand, walk, and\/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
\u2022 Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
\u2022 Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
\u2022 Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
\u2022 Incumbents must be able to work a flexible work schedule, which includes taking \u201ccall\u201d during evenings, weekends, and holidays.<\/p>\n\n
Robust Benefits Offered*:<\/h3>\n
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Employee Assistance Program.<\/h3>\n<\/li>\n
Charitable giving program and benefits.<\/h3>\n<\/li>\n<\/ul>\n