{"id":61221,"date":"2026-01-24T22:39:34","date_gmt":"2026-01-24T18:39:34","guid":{"rendered":"https:\/\/herecareers.com\/job\/bask-health-customer-success-account-manager\/"},"modified":"2026-01-24T22:39:44","modified_gmt":"2026-01-24T18:39:44","slug":"bask-health-customer-success-account-manager","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/bask-health-customer-success-account-manager\/","title":{"rendered":"Bask Health: Customer Success Account Manager"},"content":{"rendered":"<p>Remote Jobs<\/p>\n<p>Region: Anywhere in the World<\/p>\n<p>State: <\/p>\n<p><img decoding=\"async\" src=\"https:\/\/we-work-remotely.imgix.net\/logos\/0171\/3405\/logo.gif?ixlib=rails-4.0.0&#038;w=50&#038;h=50&#038;dpr=2&#038;fit=fill&#038;auto=compress\" \/><\/p>\n<p>\n  <strong>Headquarters:<\/strong> United States<br \/>\n    <br \/><strong>URL:<\/strong> <a href=\"http:\/\/bask.health\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/bask.health<\/a>\n<\/p>\n<p>Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:<\/p>\n<ul>\n<li>Speed Wins. Make decisions, move quickly, and know that if things go wrong, it&#8217;s okay for you and the company.<\/li>\n<li>Intuition, Then Data. We&#8217;re a data-driven company. We start with our instincts and then use data to validate our decisions and improve<\/li>\n<li>Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes<\/li>\n<li>Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.<\/li>\n<li>Ownership &amp; Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success<\/li>\n<\/ul>\n<p>We&#8217;re Looking For<\/p>\n<p>A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person &#8211; empathetic, self-aware, low ego, and extremely positive &#8211; and are comfortable working in a small collaborative team where you&#8217;ll wear many hats. You are passionate and proficient in written and spoken communications.<\/p>\n<p>In this job, you will:<\/p>\n<ul>\n<li>Build strong relationships with Bask&#8217;s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals<\/li>\n<li>Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients<\/li>\n<li>Manage all current customer data<\/li>\n<li>Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders<\/li>\n<li>Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform<\/li>\n<li>Finding comfort in working in a fast-paced startup environment<\/li>\n<li>Believing no task is too small and no task is too tall<\/li>\n<li>Work Weekends<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a<\/strong><\/p>\n<ul>\n<li>5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization<\/li>\n<li>Experience in e-commerce<\/li>\n<li>Experience with large- to enterprise-sized customer book of business<\/li>\n<li>Creative problem solver with a determination to succeed<\/li>\n<li>Independent and motivated, with the wisdom to seek help where needed<\/li>\n<li>An entrepreneur<\/li>\n<li>Highly articulate, ability to communicate effectively both when speaking and writing<\/li>\n<li>Highly organized, with the ability to juggle multiple projects in a fast-paced environment<\/li>\n<li>Comfortable collaborating with different teams (product, sales, marketing, etc.)<\/li>\n<\/ul>\n<p><strong>To apply:<\/strong> <a href=\"https:\/\/weworkremotely.com\/remote-jobs\/bask-health-customer-success-account-manager\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/weworkremotely.com\/remote-jobs\/bask-health-customer-success-account-manager<\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[1174],"job_listing_category":[1265],"job_listing_location":[],"job_listing_tag":[],"class_list":["post-61221","job_listing","type-job_listing","status-publish","hentry","job_listing_type-remote","job_listing_category-customer-support"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1265":"Customer Support"},"_job_type":{"1174":"Remote"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/weworkremotely.com\/remote-jobs\/bask-health-customer-success-account-manager","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":[],"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/61221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=61221"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=61221"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=61221"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=61221"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=61221"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=61221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}