{"id":74841,"date":"2026-05-26T16:21:23","date_gmt":"2026-05-26T12:21:23","guid":{"rendered":"https:\/\/herecareers.com\/job\/team-leader-liabilities-cash-management-portfolio\/"},"modified":"2026-05-26T16:21:24","modified_gmt":"2026-05-26T12:21:24","slug":"team-leader-liabilities-cash-management-portfolio","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/team-leader-liabilities-cash-management-portfolio\/","title":{"rendered":"Team Leader &#8211; Liabilities &#038; Cash Management Portfolio"},"content":{"rendered":"<p>411_2954958<\/p>\n<p><h3>\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a <\/h3>\n<p><b>Role : Team Leader &#8211; Liabilities &#038; Cash Management Portfolio <\/b> <\/p>\n<p><b>Location : Dubai <\/b> <\/p>\n<p><b>Role Purpose: <\/b> The TL of Virtual Relationship Manager will act as a virtual sales channel, focusing on service &#038; growth of various financial products, including liabilities, FX, fees, investments, wakala, and takaful, to increase revenue. <\/p>\n<p><b>Key Accountabilities of the role <\/b> <\/p>\n<p><b>Client Relationship Management and Customer Service: <\/b> <\/p>\n<ul>\n<li><b>Maintain Regular Communication: <\/b>Ensure consistent and proactive communication with clients to enhance portfolio growth and client satisfaction. <\/li>\n<li><b>Resolve Customer Complaints: <\/b>Address and resolve customer complaints promptly and effectively to maintain high levels of client satisfaction. <\/li>\n<li><b>Utilize Multiple Communication Channels: <\/b>Employ various methods (phone, email, meetings, visits) to maintain strong client relationships. <\/li>\n<li><b>Focus on Premium Clients: <\/b>Prioritize service to premium clients while ensuring all clients receive exceptional service. <\/li>\n<li><b>Develop Tailored Sales Plans: <\/b>Create customized sales plans based on clients\u2019 financial needs and goals. <\/li>\n<li><b>Educate Clients: <\/b>Inform clients about available products and services, emphasizing their benefits. <\/li>\n<li><b>Conduct Financial Reviews: <\/b>Perform regular financial reviews to identify additional needs and cross\u2011selling opportunities. <\/li>\n<li><b>Follow Up on Leads: <\/b>Promptly follow up on leads to convert them into sales. <\/li>\n<\/ul>\n<p><b>Portfolio Growth and Financial Targets: <\/b> <\/p>\n<ul>\n<li><b>Achieve Portfolio Growth: <\/b>Manage the portfolio to achieve growth in liabilities, FX, fees, trade transactions, investments, and overall financial targets. <\/li>\n<li><b>Ensure Yearly Growth: <\/b>Ensure portfolio growth compared to the previous year. <\/li>\n<li><b>Identify Cross\u2011Selling Opportunities: <\/b>Identify and capitalize on cross\u2011selling opportunities to increase revenue. <\/li>\n<li><b>Increase Product Penetration: <\/b>Increase the number of products per customer. <\/li>\n<li><b>Implement Growth Strategies: <\/b>Develop and implement strategies to maximize portfolio growth while mitigating risk. <\/li>\n<li><b>Track Sales Performance: <\/b>Monitor and analyze sales performance metrics to identify areas for improvement. <\/li>\n<li><b>Leverage Data Analytics: <\/b>Use data analytics to identify high\u2011potential clients and target them with personalized offers. <\/li>\n<li><b>Organize Sales Events: <\/b>Plan and participate in sales events to generate leads. <\/li>\n<li><b>Maintain a Strong Sales Pipeline: <\/b>Ensure a robust sales pipeline for new business opportunities. <\/li>\n<\/ul>\n<p><b>Team Collaboration and Support: <\/b> <\/p>\n<ul>\n<li><b>Support Team Efforts: <\/b>Provide support to the team across all areas of responsibility. <\/li>\n<li><b>Follow Management Instructions: <\/b>Adhere to instructions from line managers and complete assigned tasks efficiently. <\/li>\n<li><b>Work Flexibly: <\/b>Be prepared to work in multiple locations as needed. <\/li>\n<li><b>Utilize MIS\/CRM Software: <\/b>Use MIS\/CRM software to manage client relationships and sales activities. <\/li>\n<li><b>Monitor Cross\u2011Selling Performance: <\/b>Analyze cross\u2011selling performance and identify areas for improvement. <\/li>\n<li><b>Refine Approaches Based on Feedback: <\/b>Use customer feedback to refine cross\u2011selling approaches and enhance satisfaction. <\/li>\n<li><b>Maintain Risk Awareness: <\/b>Stay informed about risk parameters (AML, ADIB compliance, P&#038;P, CB regulations). <\/li>\n<li><b>Ensure Compliance: <\/b>Provide necessary inquiries and documents to the compliance department. <\/li>\n<li><b>Identify Potential Risks: <\/b>Identify and assess potential risks or suspicious activities. <\/li>\n<li><b>Monitor Transactions: <\/b>Monitor customer transactions for risk or non\u2011compliance patterns. <\/li>\n<li><b>Implement Risk Mitigation Strategies: <\/b>Develop implement strategies to mitigate risks and protect the portfolio. <\/li>\n<\/ul>\n<p><b>Specialist Skills \/ Technical Knowledge Required for this role: <\/b> <\/p>\n<p><b>\u0627\u0644\u062a\u0639\u0644\u064a\u0645: <\/b> <\/p>\n<ul>\n<li>Bachelor&#8217;s degree in Finance, Business Administration, or a related field. <\/li>\n<\/ul>\n<p><b>\u0627\u0644\u062e\u0628\u0631\u0629: <\/b> <\/p>\n<ul>\n<li>Minimum of 10 years in banking or financial services, demonstrating a proven track record of success. <\/li>\n<li>Comprehensive knowledge of anti\u2011money laundering measures, compliance policies, and central bank regulations. <\/li>\n<li>Outstanding communication and interpersonal skills for superior client relationship management. <\/li>\n<li>Demonstrated ability to coordinate and ensure meticulous documentation compliance with organizational policies. <\/li>\n<li>Expertise in resolving customer complaints and delivering exceptional customer service. <\/li>\n<li>Extensive familiarity with risk monitoring, due diligence, and maintaining customer records in strict compliance with regulations. <\/li>\n<li>Strong team player with the capability to collaborate effectively with internal teams and business partners. <\/li>\n<li>Adaptability to work in multiple locations based on dynamic business needs. <\/li>\n<li>Knowledge of ADIB policies and procedures is a significant advantage. <\/li>\n<li>Adherence to line manager instructions and the ability to efficiently handle diverse tasks assigned by management. <\/li>\n<\/ul>\n<h3>Job Info <\/h3>\n<ul>\n<li>Job Identification 3536 <\/li>\n<\/ul>\n<p> #J-18808-Ljbffr<\/p>\n<p>2026-05-25 15:54:27<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1293],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-74841","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-finance","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1293":"FINANCE"},"_job_type":{"68":"Full 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