{"id":77137,"date":"2026-03-22T21:27:39","date_gmt":"2026-03-22T17:27:39","guid":{"rendered":"https:\/\/herecareers.com\/job\/telesales-officer-outsource-role\/"},"modified":"2026-03-22T21:27:39","modified_gmt":"2026-03-22T17:27:39","slug":"telesales-officer-outsource-role","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/telesales-officer-outsource-role\/","title":{"rendered":"Telesales Officer (Outsource role)"},"content":{"rendered":"<p>411_3117183<\/p>\n<p><p><b>Role : <\/b> Telesales Officer<br \/><b>Location : <\/b> Jafza \/ Dubai <\/p>\n<p><b>Role Purpose: <\/b> Participate in the achievement of Tele-calling activities assigned to the Telesales Unit <\/p>\n<ul>\n<li>Execute Tele-calling activities as assigned to the team, <\/li>\n<li>Enhance ENR \/ Takaful sales, card activation rates, control customer attrition, <\/li>\n<li>Ensure minimum requirement of calls are made, <\/li>\n<li>Ensure compliance with bank policies and procedures, <\/li>\n<li>Ensuring guidelines are adhered to and call quality is maintained while interacting with clients, <\/li>\n<li>Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort and <\/li>\n<li>Ensure deliverables are of the right level of service. <\/li>\n<\/ul>\n<p><b>Specialist Skills \/ Technical Knowledge Required for this role: <\/b> <\/p>\n<ul>\n<li>Excellent communication skills <\/li>\n<li>Good problem-solving skills <\/li>\n<li>Display flexibility in dealing with clients and other team members <\/li>\n<li>Customer service skills in order to resolve customer complaints <\/li>\n<\/ul>\n<p><b>Previous experience required (if any) <\/b> <\/p>\n<ul>\n<li>Previous banking experience in similar role <\/li>\n<li>Fair understanding of product and services provided by the bank <\/li>\n<li>Understanding of customer relationships <\/li>\n<li>Good interpersonal &#038; convincing skills <\/li>\n<li>Basic MS Office skills <\/li>\n<\/ul>\n<h3>Job Info <\/h3>\n<ul>\n<li>Job Identification 1780 <\/li>\n<li>Posting Date 01\/05\/2026, 06:02 AM <\/li>\n<li>Apply Before 01\/12\/2026, 06:02 AM <\/li>\n<li>Locations Dubai, Jabal Ali Free Zone, D55 St., , Dubai, AE <\/li>\n<\/ul>\n<p> #J-18808-Ljbffr<\/p>\n<p>2026-02-27 08:38:39<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1214],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-77137","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-sales","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1214":"Sales"},"_job_type":{"68":"Full Time"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/en-ae.whatjobs.com\/coopob__cpl___411_3117183__3583?utm_source=3583&utm_medium=feed&keyword=Telesales-Officer-Outsource&location=-United-Arab-Emirates","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":{"720":"United Arab Emirates"},"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/77137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=77137"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=77137"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=77137"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=77137"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=77137"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=77137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}