{"id":84725,"date":"2026-03-30T13:49:57","date_gmt":"2026-03-30T09:49:57","guid":{"rendered":"https:\/\/herecareers.com\/job\/lead-server-guest-experience-supervisor\/"},"modified":"2026-03-30T13:49:58","modified_gmt":"2026-03-30T09:49:58","slug":"lead-server-guest-experience-supervisor","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/lead-server-guest-experience-supervisor\/","title":{"rendered":"Lead Server &#038; Guest Experience Supervisor"},"content":{"rendered":"<p>411_2971637<\/p>\n<p><p>Ensure the day to day operation is smooth in the restaurant<br \/>Assist the leadership team of the restaurant in achieving high guest satisfaction<br \/>Guide and lead the server in the restaurant<br \/>Perform the duties of supervisor on regular basis<br \/>Maximize sales potential and encourage up selling in order to maximize rates.<br \/>Ensure cash floats are secured at all times.<br \/>To work within budgeted costs<br \/>To minimize abuse of operating equipment<br \/>To ensure that requisitions for supplies are completed delivered and accounted for.<br \/>To minimize the use of overtime<br \/>To ensure that there is enough operating equipment at all times.<br \/>To record all voids and report any payment discrepancies to Restaurant Manager.<br \/>To follow Company procedures when handling cash credit cards and cheques.<br \/>To see guests concerning all complaints and report all complaints to Manager.<br \/>To liaise with colleagues over guests requirements and needs.<br \/>To ensure handover at shift end and beginning.<br \/>To liaise with Head Chef on a regular basis.<br \/>To liaise with Reception on a regulars basis.<br \/>To gain customer feedback at all times.<br \/>To complete a full report of the days events in the Management Report Book.<br \/>Create and maintain a personal and respectful rapport with regular guests.<br \/>Maintain a high customer profile and handle promptly and courteously all guest comments questions complaints requests and enquiries taking the necessary action steps and ensuring thorough follow-through.<br \/>Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service<br \/>Fanatical focus on quality and consistency in all areas food and beverage quality guest service cleanliness etc.<br \/>Support all other revenue centers in the hotel such as Rooms and Events<br \/>To be results driven and totally accountable.<br \/>Attend daily business review meetings weekly strategic sales meetings management meetings and other meetings as required\/requested.<br \/>Undertake regular inspections to ensure that the companys assets are well maintained and protected.<br \/>Ensure that the business is seen as a respected important member of the community by local influencers.<br \/>Carry out any other duties as are within the scope spirit and purpose of the job as requested. <\/p>\n<p><\/p>\n<p><b>Qualifications : <\/b> <\/p>\n<p>Minimum 2 (two) years management experience in Restaurants and Bars.<br \/>One to two years in a public contact position preferably in an upscale or lifestyle brand hotel<br \/>Enter and locate work related information using computers and\/or point of sale systems<br \/>Possess a gracious friendly and fun demeanor<br \/>Ability to multitask work in a fast paced environment and have a high level attention to detail<br \/>Strong verbal and written communication skills in English<br \/>Maintain positive and productive working relationships with other employees and departments<br \/>Ability to work independently and to partner with others to promote an environment of teamwork <\/p>\n<p><\/p>\n<p><b>Remote Work : <\/b> <\/p>\n<p>No <\/p>\n<p><\/p>\n<p><b>Employment Type : <\/b> <\/p>\n<p>\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 <\/p>\n<\/p>\n<p> #J-18808-Ljbffr<\/p>\n<p>2026-03-25 09:01:48<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[68],"job_listing_category":[1358],"job_listing_location":[720],"job_listing_tag":[],"class_list":["post-84725","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-other","job_listing_location-united-arab-emirates"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1358":"Other"},"_job_type":{"68":"Full 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