{"id":93828,"date":"2026-04-07T20:30:53","date_gmt":"2026-04-07T16:30:53","guid":{"rendered":"https:\/\/herecareers.com\/job\/priceloop-junior-customer-support-specialist-german-speaking\/"},"modified":"2026-04-07T20:30:57","modified_gmt":"2026-04-07T16:30:57","slug":"priceloop-junior-customer-support-specialist-german-speaking","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/priceloop-junior-customer-support-specialist-german-speaking\/","title":{"rendered":"Priceloop: Junior Customer Support Specialist (German speaking)"},"content":{"rendered":"<p>Remote Jobs<\/p>\n<p>Region: Anywhere in the World<\/p>\n<p>State: <\/p>\n<p>\n  <strong>Headquarters:<\/strong> Berlin\n<\/p>\n<p>We at <a href=\"https:\/\/priceloop.ai\/\" rel=\"nofollow noopener\" target=\"_blank\">Priceloop<\/a> are on a mission to empower business managers in making data-driven decisions. Pricing is one of the most critical business challenges for our customers. However, today\u2019s market standard is manual pricing or rule-based automation, which both are not truly data-driven. We have big ambitions in changing how enterprise software is built and delivered, and we are seeking similarly ambitious professionals to join us in our journey.  <a href=\"https:\/\/www.notion.so\/Working-at-Priceloop-ed8b4424550c4d0a92d7c34a0f240ded\" rel=\"nofollow noopener\" target=\"_blank\">Learn more about working at Priceloop<\/a>.<\/p>\n<p>What you\u2019ll work on:<\/p>\n<ul>\n<li>As our first hire in the Customer Support function, you&#8217;ll play a crucial role in ensuring our customers have the best possible experience using our platform<\/li>\n<li>Onboarding: You\u2019ll have a full ownership of our onboarding process by leading our customers through the operational tasks of the onboarding in an efficient manner<\/li>\n<li>Account Management: you&#8217;ll be the primary contact for our customers via various channels (incl. email, phone or Zoom) to help them navigate our platform, especially with functionalities that are not self-service yet<\/li>\n<li>Cross-team Collaboration: you\u2019ll work closely with our Product and Engineering teams to solve customer tickets and other inquiries<\/li>\n<li>You will manage our CRM HubSpot to make sure all information is up to date and organized<\/li>\n<\/ul>\n<ul>\n<li>You have already gained your first experience in a customer facing role (Customer Service \/ Operations, SDR, Sales, etc.), B2B\/SaaS experience would be a strong advantage<\/li>\n<li>You are familiar with customer service ticketing tools such as Hubspot, Dixa, Zendesk or similar<\/li>\n<li>You are <strong>fluent in German<\/strong> and have good English skills<\/li>\n<li>You have experience with Google Sheets<\/li>\n<li>You are a strong team player and have good communication skills<\/li>\n<li>You have a strong interest and willingness to learn in the field of Business-to-Business Software as a Service as well as e-commerce pricing<\/li>\n<\/ul>\n<p>&nbsp;<strong><a href=\"https:\/\/www.notion.so\/Working-at-Priceloop-ed8b4424550c4d0a92d7c34a0f240ded\" rel=\"nofollow noopener\" target=\"_blank\">What will make you a perfect fit:<\/a><\/strong><\/p>\n<ul>\n<li>You\u2019re a self starter<\/li>\n<li>You\u2019re ambitious but humble<\/li>\n<li>You speak up<\/li>\n<li>You embrace team over self<\/li>\n<\/ul>\n<ul>\n<li>Flexible working hours, home office &amp; fully remote options<\/li>\n<li>Competitive compensation packages including ESOP<\/li>\n<li>1000 EUR annual budget for your development (courses, conferences, etc.)<\/li>\n<li>Uncapped holiday<\/li>\n<li>13 or 16 MacBookPro \/ Linux machine with all the equipment needed for your work<\/li>\n<li>Regular team events (as far as covid 19 allows)<\/li>\n<li>Work closely with the founders<\/li>\n<li>Lots of excellent coffee<\/li>\n<\/ul>\n<p><\/p>\n<p><strong>To apply:<\/strong> <a href=\"https:\/\/weworkremotely.com\/remote-jobs\/priceloop-junior-customer-support-specialist-german-speaking\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/weworkremotely.com\/remote-jobs\/priceloop-junior-customer-support-specialist-german-speaking<\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[1174],"job_listing_category":[1265],"job_listing_location":[],"job_listing_tag":[],"class_list":["post-93828","job_listing","type-job_listing","status-publish","hentry","job_listing_type-remote","job_listing_category-customer-support"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":{"1265":"Customer Support"},"_job_type":{"1174":"Remote"},"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/weworkremotely.com\/remote-jobs\/priceloop-junior-customer-support-specialist-german-speaking","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":[],"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/93828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=93828"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=93828"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=93828"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=93828"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=93828"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=93828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}