{"id":97414,"date":"2026-04-20T13:51:09","date_gmt":"2026-04-20T09:51:09","guid":{"rendered":"https:\/\/herecareers.com\/job\/senior-account-manager-at-superside\/"},"modified":"2026-04-20T13:51:17","modified_gmt":"2026-04-20T09:51:17","slug":"senior-account-manager-at-superside","status":"publish","type":"job_listing","link":"https:\/\/herecareers.com\/ar\/job\/senior-account-manager-at-superside\/","title":{"rendered":"Senior Account Manager at Superside"},"content":{"rendered":"<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">Superside is hiring a Senior Account Manager to manage and grow a portfolio of core and growth-stage clients. You\u2019ll own the customer experience end-to-end, driving renewals, maintaining account health, and ensuring consistent, high-quality delivery.<\/span><\/p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">This role combines client partnership and operational execution. You\u2019ll work closely with Project Managers and leadership to keep accounts stable, aligned, and positioned for long-term growth.<\/span><\/p><p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">Superside is hiring a Senior Account Manager to manage and grow a portfolio of core and growth-stage clients. You&rsquo;ll own the customer experience end-to-end, driving renewals, maintaining account health, and ensuring consistent, high-quality delivery.<\/span><\/p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">This role combines client partnership and operational execution. You&rsquo;ll work closely with Project Managers and leadership to keep accounts stable, aligned, and positioned for long-term growth.<\/span><\/p><h3>What you\u2019ll do<\/h3><div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Manage renewals and support moderate growth opportunities within defined commercial frameworks.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Guide Project Managers to ensure smooth delivery and consistent quality across engagements.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Identify and resolve risks early, acting as the main point of escalation for your accounts.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Translate customer goals into clear, structured creative programs.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Use performance data and insights to support QBRs and renewal conversations.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Maintain a strong understanding of Superside\u2019s services to identify value-driving opportunities.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; font-weight: 300;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; background-color: #ffffff;\">Partner with cross-functional teams to ensure alignment on delivery and account strategy.<\/span><\/p>\n<\/li>\n\n<\/ul><\/div><h3>What you&#8217;ll need to succeed<\/h3><div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">5+ years of experience in account management or client services within creative, digital, or professional services environments.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Experience managing and retaining client accounts with ownership of renewals.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Ability to lead commercial conversations within defined pricing and deal structures.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Strong stakeholder management skills, with experience working with senior clients.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Ability to balance strategic thinking with day-to-day execution.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Experience working with cross-functional teams such as Project Managers and Producers.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Comfort using data to inform account decisions and forecasting.<\/span><\/p>\n<\/li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"background-color: #ffffff; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: 'Inter Tight', sans-serif; background-color: #ffffff;\">Strong communication skills in English, with the ability to connect delivery to business outcomes.&nbsp;<\/span><\/p>\n<\/li>\n\n<\/ul><\/div><div><b style=\"font-size: 18px;\">Why Join us?<\/b><\/div><div><br><\/div><div>Superside&#8217;s vision is to create equal opportunities globally by accelerating the world\u2019s transition to online work. With that in mind, we&#8217;re building a fully remote company that attracts people where they are.<\/div><div><br><\/div><div><b>Remote-first. Customer-led.<\/b><\/div><div>Remote isn\u2019t just a perk; it\u2019s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.<\/div><div><b>Global team, local impact.<\/b><\/div><div>Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.<\/div><div><b>High performance, low ego.<\/b><\/div><div>Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.<\/div><div><b>Impact meets opportunity.<\/b><\/div><div>We\u2019re in the sweet spot \u2014 big enough to be stable, small enough for you to shape what\u2019s next. Your ideas will matter here.<\/div><div><b>Grow fast. Lead well.<\/b><\/div><div>You\u2019ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.<\/div><div><br><\/div><div><b><span style=\"font-size: 18px;\">About Superside<\/span><\/b><\/div><div><br><\/div><div>Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale.&nbsp;Built to be an extension&nbsp;<\/div><div>of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance.&nbsp;<\/div><div>Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.<\/div><div><br><\/div><div>Learn more at <a class=\"postings-link\" href=\"http:\/\/superside.com\" rel=\"nofollow noopener\" target=\"_blank\">superside.com<\/a><\/div><div><br><\/div><div><b><span style=\"font-size: 18px;\">Diversity, Equity and Inclusion<\/span><\/b><\/div><div><br><\/div><div>We\u2019re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.<\/div>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","job_listing_type":[],"job_listing_category":[],"job_listing_location":[],"job_listing_tag":[],"class_list":["post-97414","job_listing","type-job_listing","status-publish","hentry"],"metas":{"_job_featured_image":"","_job_featured":"","_job_filled":"","_job_urgent":"","_job_category":[],"_job_type":[],"_job_tag":[],"_job_expiry_date":"","_job_gender":"","_job_apply_type":"external","_job_phone":"","_job_apply_url":"https:\/\/www.realworkfromanywhere.com\/jobs\/senior-account-manager-superside-4373","_job_apply_email":"","_job_salary_type":"","_job_salary":"","_job_experience":"","_job_career_level":"","_job_qualification":"","_job_video_url":"","_job_photos":"","_job_application_deadline_date":"","_job_address":"","_job_location":[],"_job_map_location":{"address":"","latitude":"","longitude":""},"_job_logo":"https:\/\/herecareers.com\/wp-content\/uploads\/wp-job-board-pro-uploads\/_employer_featured_image\/2025\/11\/ICON-Here-Careers-Logo-150-150x150.png","_job_employer_name":"HR","_job_employer_url":"https:\/\/herecareers.com\/ar\/employer\/hr\/"},"cmb2":{"_job_careerjet_job_fields":{"_job_careerjet_detail_url":"","_job_careerjet_company_name":""}},"_links":{"self":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing\/97414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/comments?post=97414"}],"wp:attachment":[{"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/media?parent=97414"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_type?post=97414"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_category?post=97414"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_location?post=97414"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/herecareers.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=97414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}