Application Support Specialist

Job Description

411_2678223

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Requirements include an IT-based degree, university degree, or equivalent work experience.

Relevant Certification

5+ years of experience in a relevant technical position within large organizations.

Banking background is preferred.

• Experience in application production support within the ITIL framework.
• Excellent knowledge and hands-on experience in application troubleshooting, configuration, and maintenance.
• Application performance tuning and optimization.
• Resolution of tickets with quality and within SLA.
• Proactive monitoring and incident analysis.
• Experience in workflow maintenance and configuration.
• Knowledge of TCS BaNCS application, both backend and frontend.
• Understanding of SWIFT and local payment settlement processes.
• Knowledge of shell scripting, JBoss, Oracle, Spring, Hibernate, and programming languages.
• Hands-on experience with Windows and Unix systems.
• Ability to handle pressure and support critical production issues.
• Willingness to work extended hours during critical incidents and schedule weekend deployments.
• Willing to acknowledge and act on command center calls (24×7).

Seniority level

• Not Applicable

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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2025-11-11 12:49:03