Business Analyst – Microsoft Dynamic 360 CRM

FINANCE
United Arab Emirates
November 15, 2025
Full Time

Job Overview

Job Description

411_2454008

Business Analyst – Microsoft Dynamic 360 CRM

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Business Analyst – Microsoft Dynamic 360 CRM

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Microsoft Dynamic CRM Business Analysis- Experienced in the Insurance domain (10+ years)

Domain: Microsoft Dynamic CRM Analyst

  • Translate business requirements into CRM business solutions, leverage CRM workflow technology to automate business processes, and interpret data using statistical techniques.
  • Configure and customize Microsoft Dynamics CRM, including workflows, forms, entities, and views.
  • Manage data integrity through data migration strategies, cleansing, and validation within the CRM system.
  • Develop and execute test plans, including UAT, to validate CRM system changes.
  • Provide training and support to end-users to ensure proper system adoption.
  • Maintain comprehensive documentation of CRM configurations and processes.
  • Create reports and dashboards for business insights.
  • Stay updated on CRM trends and Microsoft Dynamics updates for continuous improvement.
  • Develop communication plans, training materials, and workshops for stakeholders.

Seniority level

Not Applicable

Employment type

Contract

Job function

Research, Analyst, and Information Technology

Industries

IT Services and IT Consulting

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2025-11-11 12:58:16

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