Business Development Manager (Outsource)

Job Description

411_2469434

Business Development Manager (Outsource)

United Arab Emirates

Job Description

Role: Business Development Manager

Role Purpose: Identifying and pursuing new business opportunities, promoting Islamic banking products, and driving revenue growth. The goal is to enhance product penetration and support ADIB’s strategic cross-sell initiatives.

Key Accountabilities of the role:

• Work closely with Wholesale Banking Group and other stakeholders on new and existing corporate clients in portfolio under management and scope business potential.
• Proactively arrange and conduct business meetings with prospective clients to promote ADIB’s Retail products and services.
• Conduct comprehensive market research to identify new business opportunities, customer needs, and market trends.
• Track and manage the entire contract and agreement process, ensuring timely conversion and fulfillment of client expectations.
• Maintain detailed records of sales, revenue, and other key performance indicators to monitor progress and inform strategic decisions.
• Continuously promote ADIB’s products and services, anticipating and addressing potential client objections and concerns.

Results Required:

• Provide market intelligence on key competitors to ensure competitive propositions and packages.
• Collaborate with internal teams to create tailored propositions that meet client needs while adhering to Islamic banking principles.
• Increase key product penetration within the assigned portfolio and channel leads to tagged teams through the Lead Management team.
• Provide employees of corporates in the portfolio with superior service and swift lead conversion (within TAT), in coordination with Customer Excellence team.
• Address and resolve client complaints promptly to maintain customer satisfaction and loyalty.
• Propose campaigns, identify opportunities to increase product penetration, and suggest policy enhancements relevant to the portfolio/employer.
• Develop and maintain strong relationships with new and existing clients for long-term partnerships aligned with the bank’s objectives and values.

Specialist Skills / Technical Knowledge Required:

• Minimum of 3-5 years of experience as a Business Development Manager or similar role, preferably in banking.
• Proven experience in customer support, with a focus on client satisfaction and relationship management.
• Proficiency in English; Arabic language skills are an advantage.
• Deep understanding of market dynamics, especially within Islamic banking.
• Strong rapport-building skills with clients and internal stakeholders.
• Excellent time management and planning skills to prioritize tasks and manage multiple projects.
• Exceptional communication and negotiation skills, both written and verbal.
• Leadership abilities with a track record of driving business growth.
• Strong problem-solving skills and decision-making under pressure.
• Proficiency in MS Office and data analysis tools.
• Bachelor’s degree in business administration or related field; a master’s degree or certifications in Islamic finance are a plus.

Job Info

• Job Identification: 2778
• Location: Abu Dhabi, Al Rowdah, Shk Rashid Bin Saeed St. 313, ADIB New Headquarters Branch, Sh. Zayed Main Branch, Abu Dhabi, United Arab Emirates

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2025-11-11 12:55:30