Club Rotana – Waiter / Waitress

Other
United Arab Emirates
November 15, 2025
Full Time

Job Overview

Job Description

411_2629652

Overview

Club Rotana – Waiter / Waitress role at Al Bandar Rotana & Al Bandar Arjaan by Rotana. We are looking for dynamic, self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress you are responsible for providing professional service to our guests, ensuring their restaurant visit is a memorable dining experience.

Responsibilities

  • Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
  • Greet and seat customers and serve them in a professional, discreet and personalized way
  • Acquire in-depth knowledge of the food and beverage menu of the assigned outlet to assist and advise guests
  • Consistently monitor quality of food & beverage being served
  • Attend to customer complaints/queries satisfactorily and maintain good customer relations
  • Maintain hygiene and cleanliness standards in the outlet and upkeep of all service equipment
  • Prepare and manage service before, during and after service (mise-en-place and mise-en-scene)
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up-selling techniques to exceed guest expectations and increase revenue

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills such as guest service and interpersonal abilities are essential.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service, have a positive and pleasant attitude, thrive in a busy environment, stay calm under pressure, pay attention to details, and possess the following competencies:

  • Adaptability
  • Customer Focus
  • Recognizing Differences
  • Taking Responsibility
  • Teamwork
  • Understanding the Job

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Customer Service

Industries

  • Hospitality

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2025-11-11 13:18:06

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