Cluster Director of Talent & Culture

Job Description

411_3228433

• Lead and oversee the daily operation of the Talent & Culture Department as well as play a critical role in the implementation of the hotels human resources strategy;
• Assess organizational needs develop aligned human resource solutions and implement strategies in the areas of employee relations total rewards recognition administration and Colleague wellness;
• Promote positive Colleague relations through an environment that encourages open communication trust mutual respect and fun;
• Effectively manage the annual Talent & Culture Budget;
• Prepare and implement strategic activities to attract and retain talent to the property;
• Establish relationships with local schools and colleges/universities;
• Lead Talent & Culture social media initiatives to promote the property as the best place to work;
• Lead the recruitment & selection process of all leadership positions;
• Monitor and align staffing to business needs;
• Assist in monitoring present and future trends in the local labor environment and make appropriate recommendations;
• Strong labor relations mediation and negotiations skills with a proven track record;
• Follow and implement all Company and brand established onboarding procedures which ensure new employees feel welcome and all team members are prepared for the new colleagues arrival;
• Co-ordinate and conduct Company and brand specific orientation and training programs;
• Organize annual performance review process in line with Company policies procedures and Leadership Competency/Capability Framework;
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague surveys;
• Work with line managers to analyze performance by identifying areas for improvement;
• Create an environment which supports open ongoing feedback and coaching to enhance performance;
• Establish/ implement retention strategies to fulfill succession planning and business objectives;
• Provide a safe working environment by ensuring local regulations are upheld for workplace health and safety.

Qualifications :

• A bachelors degree in Human Resources or a related discipline; professional HR certification is highly regarded.
• A minimum of five years HR experience ideally within thehospitality sector.
• In-depth understanding of HR best practices with strong knowledge of employment legislation and regulatory frameworks.
• Exceptional communication interpersonal and leadership abilities with a polished and professional demeanor.
• Proficient in HRIS platforms and related technologies with a commitment to leveraging systems to enhance efficiency and service.
• Proven ability to form trusted relationships with internal stakeholders and external partners.
• A genuine passion for people and a commitment to delivering excellence in guest and employee experiences.
• Strong attention to detail focused on doing things accurately and to a high standard.
• Able to solve problems and stay calm in busy fast-paced situations;
• Reliable and trustworthy when handling private or sensitive information.

Remote Work :

No

Employment Type :

Full-time

#J-18808-Ljbffr

2026-02-27 08:38:43