Engineer- Technical Support

IT & Technology
United Arab Emirates
November 15, 2025
Full Time

Job Overview

Job Description

411_2675296

Overview


Engineer- Technical Support at Dicetek LLC. The job holder will support the section head in managing the assigned projects and facilitate the review of all Value Added Requests and Technical NOC requests from Investors as per the agreed process, supporting revenue growth through delivery of high-quality services and the effective utilization of resources to maximize profitability aligned with the organisation’s objectives.



Responsibilities



  • Assist in reviewing all technical/NOC requests from Investors and their representatives, ensuring compliance with company processes and that requests are replied to and closed as per process.


  • Provide assistance to Customer Service for technical requests to ensure effective support for smooth operations, including coordination meetings with customers, contractors, and consultants.


  • Prepare and monitor requests according to the agreed tracker format and in the system.


  • Design review and issue NOC/exemption fees for Land Plot Investor Design Submissions in accordance with the Guidelines/Policy.


  • Coordinate with internal teams (DHLE, DCM, CS, Legal, and others).


  • Provide recommendations and drive initiatives that ensure a customer-focused and cost-effective service for the specified customer area.


  • Support the section head in conducting feasible analyses for services and prepare reports to support informed decisions. Maintain records of all statuses.


  • Ensure compliance with all approved policies, systems, processes, and procedures.




Prepare daily and weekly operational reports as required.



Experience



  • Min 4-6 years of experience in Project management, Design, and Infrastructure


  • Exposure to Project Management especially in planning, design review, project monitoring, post-contract, technical review, investor management, customer service, NOC issuance


  • Exposure to real estate and property development processes


  • Experience in infrastructure related to infra development, power, utilities, TIS and others


  • Experience in coordinating with DEWA, RTA and other authorities




Well-versed with authorities’ requirements in terms of infrastructure requests.



Seniority level



  • Not Applicable




Employment type



  • Contract




Job function



  • Information Technology




Industries



  • IT Services and IT Consulting


#J-18808-Ljbffr

2025-11-11 12:37:48

Related Jobs