Franchise Manager

Job Description

411_3468794

Area Franchise Manager – Kooz Karak (Jeddah)

The Area Franchise Manager is responsible for overseeing the performance, consistency, and growth of Kooz Karak franchise locations across Jeddah. This role ensures all outlets operate in line with brand standards while driving commercial success, operational excellence, and an exceptional customer experience.

Responsibilities

• Oversee daily operations across multiple franchise locations in Jeddah, ensuring full compliance with Kooz Karak brand standards.
• Drive sales performance and profitability, monitoring KPIs and implementing strategies to achieve targets.
• Conduct regular store audits and performance reviews, ensuring consistency in product quality, service, and presentation.
• Support franchise partners with operational guidance, training, and ongoing development.
• Ensure seamless execution of new store openings, including setup, staffing, and launch readiness.
• Collaborate with marketing teams to execute local campaigns and promotions that enhance brand visibility.
• Monitor inventory, supply chain, and cost control to optimize operational efficiency.
• Address operational challenges proactively, ensuring high customer satisfaction and service standards.

Core Competencies

• Operational Excellence
• Commercial Acumen
• Leadership
• Brand Management
• Stakeholder Engagement
• Problem Solving

Qualifications

• Proven experience in multi‑unit management, preferably within F&B or franchise operations.
• Strong understanding of franchise business models and brand compliance.
• Demonstrated ability to drive sales growth and operational performance.
• Excellent leadership and stakeholder management skills.
• Strong analytical and problem‑solving capabilities.
• Fluency in English; Arabic is highly preferred.
• Based in or willing to relocate to Jeddah.

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2026-04-11 07:12:56