General Manager – Exchange Company

Management & Operations
United Arab Emirates
November 15, 2025
Full Time

Job Overview

Job Description

411_2746565

A well-established Exchange & Remittance Company in Dubai is seeking an accomplished General Manager to lead its business growth, operational excellence, and strategic direction. This role demands a dynamic leader with deep experience in the UAE’s foreign exchange and remittance industry, a strong grasp of Central Bank regulations, and a proven record in expanding business performance through innovation, efficiency, and compliance.

Key Responsibilities

  • Lead and manage the company’s overall business operations, ensuring profitability, sustainability, and full regulatory compliance.
  • Develop and implement business development strategies to expand customer base, enhance product offerings, and strengthen market position.
  • Oversee day-to-day exchange and remittance operations , ensuring optimal performance, accuracy, and customer satisfaction.
  • Formulate and execute market entry, pricing, and partnership strategies aligned with competitive trends in the UAE and GCC.
  • Establish and monitor risk and fraud management frameworks in line with Central Bank of the UAE guidelines on AML/CFT, KYC, and operational risk.
  • Optimize internal processes, systems, and branch operations to increase efficiency and reduce cost.
  • Lead, mentor, and develop branch and head‑office teams to achieve organizational objectives.
  • Liaise with regulatory authorities, banking partners, and strategic stakeholders to maintain strong professional relationships and ensure business continuity.

Requirements

  • Minimum 10–15 years of experience in the foreign exchange and remittance sector , including at least 5 years in a senior leadership or GM role in the UAE.
  • Proven success in business expansion, operational optimization, and risk management within an exchange house environment.
  • In-depth understanding of CBUAE regulations, AML/CFT frameworks, compliance standards, and governance requirements .
  • Strong analytical, leadership, and decision‑making capabilities.
  • Bachelor’s degree in Business, Finance, or related field (MBA preferred).
  • Excellent communication and stakeholder‑management skills.

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2025-11-12 12:28:20

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