Healthcare Quality Officer

Job Description

411_3385422

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Pharmacy, or a related healthcare field.
• Certification or training in healthcare quality management preferred.

Responsibilities

1. Quality Management:
   • Implement and monitor the clinic’s Quality Management System (QMS).
   • Track Key Performance Indicators (KPIs) related to healthcare quality.
   • Support continuous quality improvement initiatives.
2. Accreditation & Compliance:
   • Ensure clinic compliance with healthcare standards from organizations like the Joint Commission International.
   • Prepare the clinic for internal and external accreditation audits.
   • Maintain documentation required for regulatory inspections.
3. Patient Safety:
   • Monitor patient safety incidents and risk management processes.
   • Investigate incidents and conduct Root Cause Analysis (RCA).
   • Implement corrective and preventive actions.
4. Clinical Audits:
   • Conduct regular clinical and administrative audits.
   • Monitor adherence to clinic policies, procedures, and protocols.
   • Prepare audit reports and improvement recommendations.
5. Policies & Procedures:
   • Develop, review, and update clinic policies and procedures.
   • Ensure staff follow standard operating procedures.
6. Training & Education:
   • Provide quality and patient safety training for clinic staff.
   • Conduct orientation sessions on quality standards and accreditation requirements.
7. Data Management & Reporting:
   • Collect and analyze quality data and performance indicators.
   • Prepare monthly or quarterly quality reports for management.

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2026-04-12 08:52:51