Inside Sales & Support Engineer, Middle East and Africa (Fluent English and French/Arabic)

Job Description

411_2676757

Inside Sales & Support Engineer, Middle East and Africa (Fluent English and French/Arabic)

Join Hach as an Inside Sales & Support Engineer, Middle East and Africa (Fluent English and French/Arabic).

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• Are you interested in working for an international and diverse company?
• Interested in developing your career in the water industry?
• Looking for a friendly and supporting team?

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family-friendly organization that cares about its people just as it cares about the environment.

As Inside Sales and Support Engineer, you are fluent in English and French or Arabic, preferable you speak all 3 languages fluent. In this role, your focus is to provide technical quotations and drive aftermarket sales in the MEA region. You will engage with clients and prospects, handling technical inquiries, and ensuring accurate and prompt responses.

This position is office-based in Dubai.

We offer:

• 25 days of vacation
• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits

In this role, a typical day will look like:

• Handle technical and applications sales questions from customers and provide prompt, accurate answers liaising with Technical Support Team.
• Process quotations for Key Accounts and project businesses in MENA region and logging opportunities in Salesforce CRM
• Engage in department key performance indicators (KPIs) through visual management, and countermeasures where appropriate.
• Be a power user for Salesforce.com and Salesforce communities.
• Drive aftermarket/Installed base management sales in the region.

The essential requirements of the job include:

• Up to 3 years of experience in customer service and/or sales experiences in the Water Industry
• Bachelor’s degree in Engineering is required (Water, Process, Chemical or Environmental Sciences)
• Languages: English proficiency a must. Knowledge of the French and/or Arabic languages is advantageous
• Knowledge of the operation of plants and or laboratories, water testing requirements and procedures, and water control regulations that apply to plants
• Strong knowledge and experience of Salesforce CRM and excel

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today.

Hach is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and encourage applications from all sections of the community.

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2025-11-11 12:44:13