Manager – Business Continuity

Job Description

411_3408741

Manager – Business Continuity | MAF Retail | Corporate Head Office UAE

Role Summary

The Manager – Business Continuity is responsible for conducting Business Continuity and Risk Assessments, performing Business Impact Analysis, creating Business Continuity Plans and Crisis Management Plans, coordinating Incident/Crisis Response, conducting regular testing and training, preparing and circulating reports and dashboards, and leading internal and external audits.

Role Profile

• Conduct risk and Impact Analysis: Perform Business Impact Analysis to identify critical processes, recovery objectives, related required resources, and single points of failure for critical functions/processes.
• Design and Implement Business Continuity Plans: Design and develop Business Continuity plans and implement agreed recovery strategies.
• Manage Crisis response: Coordinate with the respective Functional Subject Matter Experts (SME) and support all activities in case of crisis that help the organization manage disruption.
• Testing and training: Coordinate with the various Functional Subject Matter Experts to ensure that regular exercises are conducted to test the effectiveness of plans and employees trained on their roles and responsibilities.
• Stakeholder collaboration: Work with various internal functional subject matter experts (R&C, Hygiene, IT, etc.) and external stakeholders to ensure preparedness.
• Reporting and Improvement: Coordinate with the various Functional Subject Matter Experts to ensure documentation standards are consistent and an effective audit trail for incident reporting. Create and circulate BCM program status reports to relevant stakeholders.
• Conducting Business Impact Analysis.
• Identify process redundancies and recommend solutions for process enhancement, including automation opportunities.
• Understanding of IT systems and infrastructure.
• Assist countries in building & deploying BCM teams.
• Identify training needs (including on-the-job training) and coordinate with the HC department to ensure facilitation of required training.

Requirements

• Bachelor’s degree in a relevant field.
• Post qualification in Finance/Audit and/or Information Systems.
• Deep understanding of business processes, systems, crisis management, data backup and recovery processes.
• Certified Business Continuity Professional (CBCP, CBCI, MBCI) or ISO 22301 Lead Implementer/Manager.
• 5+ years in a similar position or with Finance/Audit/BCM experience.
• Experience in retail business can be an advantage.

What We Offer

At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and is excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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2026-03-21 08:19:29