MS (Mystery Shopping) Auditor

Job Description

411_2528074

Overview

MS (Mystery Shopping) Auditor at Dicetek LLC — we are seeking a detail-oriented and observant individual to conduct Mystery Shopping audits. The candidate will evaluate service quality, cleanliness, staff behavior, and overall customer experience across various locations. Strong communication skills and the ability to provide clear, structured feedback are essential. Reliability, discretion, and a professional attitude are key to success in this role.

Key Responsibilities

• Conduct mystery shopping visits as per assigned schedules
• Assess and report on customer service quality, staff performance, and compliance with company standards
• Submit detailed and timely reports based on observations
• Maintain confidentiality and objectivity in evaluations

Preferred Background

• Experience in Mystery Shopping, Customer Service, or similar roles
• Background in service-oriented fields such as Airlines, Cruise Lines, or Hospitality
• Strong written and verbal communication skills
• Ability to work independently and manage time effectively

Job Details

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Accounting/Auditing and Finance
• Industries: IT Services and IT Consulting

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2025-11-11 12:50:49