Program Manager, Reverse Logistics, Devices and Services

PROGRAM_MANAGEMENT
USA
November 12, 2025
FULL_TIME

Job Overview

  • Date Posted
    November 12, 2025
  • Location
    USA
  • Expiration date
    --

Job Description

2025-11-11T14:59:31.298Z

123945933829219014

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 8 years of experience in program or project management.
  • 7 years of experience in supply chain operations in the retail sector or consumer hardware.

Preferred qualifications:

  • 8 years of experience managing cross-functional or cross-team projects.
  • 5 years of experience in direct supply/demand planning with supply chain management (e.g., forecasting, operations planning, reverse logistics).
  • Track record of influencing long-term business strategy through storytelling and insight-motivated recommendations.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It’s your job to coordinate the players and keep them up to date on progress and deadlines.

As a Program Manager on Reverse Logistics, you will help drive planning capabilities and processes for Google’s hardware products. You will work with historical/projected return rates, component usage rates, and repair operation set-ups. You will build demand and forecast models for service parts and manage components planning efforts across business partners. You will join calls to discuss inventory metrics and ensure you are able to keep supporting our customers.

The US base salary range for this full-time position is $174,000-$258,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead scenario planning for strategic service planning decisions like (extended repair programs, Tariffs, etc.) taking into account customer service and financial goals.
  • Lead quarterly excess and obsolete reviews with teams driving key decisions on refurb sales, disposition, additional buys, etc.
  • Set up a governance framework and cadence for leadership reviews for key service planning decisions, metrics.
  • Ensure to hit Position Zero (P0) metrics like excess and obsolete, same day repairs.
  • Represent service planning in key network change decisions work streams of Global Service Logistics (GSL).

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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