Retail Operations Manager e-commerce

Job Description

411_2353301

Leading retail organization in Dubai seeks to hire a Retail Operations Manager for their large department store of about 40,000 sq ft.

The ideal candidate should have 5-6 years of relevant work experience within fashion/electronics in the same capacity.

Responsibilities:

1. Managing new store opening processes, ensuring stock, logistics, I.T. and merchandising are synchronized in a timely manner.
2. Undertaking special projects relating to new store openings and events.
3. Full line and performance management accountability of the Store Manager within the region.
4. Developing and implementing methods and procedures for monitoring store activities, such as sales, expenditures, and progress reports, to inform senior management of current status of store activities.
5. Interpreting company policy to employees and reinforcing safety regulations, including the Marketing and Visual Merchandising guidelines and promotional activities.
6. Working with the VM team to ensure coordination of store layout, store opening records, and initial opening stock.
7. Analyzing store budgets to identify needs and/or reductions, and allocating operating budget funds.
8. Monitoring cash flows, sales performance, inventory control, cash sales receipts, and operating records.
9. Ensuring compliance with established security, sales, and record-keeping procedures and practices.
10. Measuring and monitoring sales performance through KPIs and commercial reports.
11. Managing shrinkage and stock loss, highlighting risk areas to the Retail Director.
12. Providing induction and initial training to new members of staff and ensuring constant evaluation of employee knowledge in terms of Brand Awareness, product knowledge, and service skills.
13. Working with Store Managers to consistently implement disciplinary procedures, reporting incidents to HR.

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2025-11-11 12:49:15