Sr Retail Tech Business Partner

Job Description

411_3245142

A leading organisation in the region.

You will work closely with IT leadership and be involved in ongoing CRM and ERP transformation programmes.

• Act as the primary interface between retail business teams and IT
• Own prioritisation across CRM, loyalty, BI, and customer systems initiatives
• Translate business needs into clear, deliverable workstreams
• Oversee execution through internal teams and external vendors
• Manage stakeholder expectations, risks, and dependencies
• Ensure initiatives are sequenced realistically and followed through
• Support change management and adoption across retail platforms

This role will suit someone with experience in retail, consumer, or hospitality environments who understands customer facing business systems. You will bring:

• Strong exposure to CRM platforms
• An understanding of customer data, loyalty, and clienteling concepts
• Experience operating in senior, tech business facing roles
• Confidence managing complex stakeholder environments
• A structured, delivery focused mindset
• Hands on technical delivery is not required, but a solid systems background is essential.

#J-18808-Ljbffr

2026-03-27 08:34:11